Overview of Copthorne Hotel and Resort Bay of Islands

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Guest reviews

4.1 / 5Very Good
1,425 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Spa


What's nearby

Popular LocationWaitangi Treaty Grounds8 min walk
Popular LocationTreaty House8 min walk
Popular LocationAction World19 min walk
AirportKerikeri (KKE-Bay of Islands)19 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room

    Standard Room

    Room amenities

    • 16 sq m
    • Sleeps 2
    More details
  • Superior King with Seaview

    Superior King with Seaview

    Room amenities

    • 22 sq m
    • Sea view
    • Sleeps 3
    More details
  • Family Room

    Family Room

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details
  • Junior Suite

    Junior Suite

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More details
  • Superior 2 Double with Sea View

    Superior 2 Double with Sea View

    Room amenities

    • 26 sq m
    • Sea view
    • Sleeps 3
    More details
  • Superior King or 2 Double

    Superior King or 2 Double

    Room amenities

    • 26 sq m
    • Harbor view
    • Sleeps 3
    More details

About this area


Located in Waitangi, Copthorne Hotel and Resort Bay of Islands is next to a golf course and on the beach. Paihia Beach and Waitangi Mountain Bike Park reflect the area's natural beauty and area attractions include Hundertwasser Public Toilets and The Parrot Place.

Visit our Waitangi travel guide
Popular Location

What's nearby

  • Waitangi Treaty Grounds - 8 min walk
  • Treaty House - 8 min walk
  • Action World - 19 min walk
  • Paihia Wharf - 3 min drive
  • Waitangi Golf Club - 3 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 19 min drive


  • Where to eat
  • Jimmy Cook’s Restaurant – Garden-view restaurant offering local cuisine. Serves breakfast and dinner daily.
  • Jimmy Cook's Cafe Bar – Poolside bar offering local cuisine. Serves light fare daily, happy hour available.

About this property

Copthorne Hotel and Resort Bay of Islands

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 184 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and electric kettles. Other amenities available to guests include balconies or patios, 24-hour room service and pillow menu.
Copthorne Hotel and Resort Bay of Islands offers 184 forms of accommodation with a safe and free newspapers. Rooms open to balconies or patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Free in-room WiFi has a 5-device limit

Parking and public transport

Free self parking
Free local area shuttle up to 2 km

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 19.50-26.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

18 holes of golf
2 outdoor pools
Children's pool
Full-service spa
Outdoor tennis court

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Free local area shuttle
Laundry facilities


Banquet hall
Free newspapers in reception
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken


Business services

Meeting rooms
Conference space


Beachfront location
Picnic area
Pool sunloungers
Pool umbrellas


Body treatments
Couples treatment room(s)
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Spa open selected days
Treatment room


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Smoke-free property
TV in reception

Room amenities


Ceiling fan
Pillow menu


Free toiletries
Shower/bathtub combination


42-inch LCD TV
TV/satellite channels

Food and drink

Electric kettle

Outdoor space

Balcony or patio


Connecting rooms available
Free newspapers
Iron/ironing board



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before 10 AM

Renovations and closures

This property is closed from 25 March 2020 to 24 April 2020 (dates subject to change).


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

American Express
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 26.50 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Air conditioning is not provided. Parties and events are allowed on site.  Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7 AM to 10 PM Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work. Free in-room WiFi has a 5-device limit.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Copthorne Hotel Resort Bay Islands Waitangi
  • Copthorne Hotel Resort Bay Islands
  • Copthorne Bay Islands Waitangi
  • Copthorne Bay Islands
All reviews

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020


    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    The property has many rooms with old fans on the ceiling and no AC. Very old tired fixtures and fittings.1960 wall panel heaters,step in bath showers with mould around silicone areas and old grey bath mats that you are supposed to step on when going into and out of the bath. pool area is the saving grace with this old run down property. Don,t go here if you are expecting a quiet relaxing stay. It is more for families in my opinion.

    Stayed 2 nights in Mar. 2020


    • Disliked: Cleanliness, staff & service

    The staff member who took care of our booking was incredibly rude and unhelpful, our room was disappointing with mould in the bathroom and no aircon, lights that didn’t work and a fan that wasn’t fully functional. I would not recommend this place to anyone and it certainly did not live up to a 4 star.

    Stayed 1 night in Feb. 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Outstanding views at the Copthorne- and friendly staff

      Stayed 3 nights in Jan. 2020