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Copthorne Hotel and Resort Bay of Islands

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On the beach
2 outdoor pools, open 7 AM to 10 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7 AM to 10 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7 AM to 10 PM, pool umbrellas, pool loungers

Overview of Copthorne Hotel and Resort Bay of Islands

Copthorne Hotel and Resort Bay of Islands

4 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationWaitangi Treaty Grounds8 min walk
  • Popular LocationPaihia Wharf3 min drive
  • Popular LocationWaitangi Golf Club3 min drive
  • AirportKerikeri (KKE-Bay of Islands)19 min drive

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About this area

Waitangi

Located in Waitangi, Copthorne Hotel and Resort Bay of Islands is next to a golf course and on the beach. Paihia Beach and Waitangi Mountain Bike Park reflect the area's natural beauty and area attractions include Hundertwasser Public Toilets and The Parrot Place. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
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Map
Popular Location

What's nearby

  • Waitangi Treaty Grounds - 8 min walk
  • Paihia Wharf - 3 min drive
  • Paihia Beach - 3 min drive
  • Waitangi Golf Club - 3 min drive
  • Waitangi Mountain Bike Park - 6 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 19 min drive

Restaurants

  • Jimmy Cook’s Restaurant — 1 min walk
  • Jimmy Cook's Cafe Bar — 1 min walk
  • Letz Cafe - 3 min drive
  • Jimmy Jack's Rib Shack - 3 min drive
  • Charlotte's Kitchen - 3 min drive

About this property

Copthorne Hotel and Resort Bay of Islands

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 184 rooms provide conveniences such as fridges and electric kettles, plus balconies or patios and LCD TVs with satellite channels. Free tea bags/instant coffee, pillow menu and ceiling fans are among the other amenities available to guests.
Copthorne Hotel and Resort Bay of Islands offers 184 forms of accommodation with a safe and a hairdryer. Rooms open to balconies or patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 19.50-26.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Hindi

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 26.50 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 351 out of 989 reviews
5 - Excellent 35%
Rating 4 - Good. 392 out of 989 reviews
4 - Good 40%
Rating 3 - Okay. 160 out of 989 reviews
3 - Okay 16%
Rating 2 - Poor. 63 out of 989 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 989 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in desperate need of a renovation. The showers are especially dated with no extractor fans to desteam the rooms. The mugs were chipped and there were no bin liners in the rubbish bins which seemed unhygienic. Although the staff themselves were extremely friendly, I felt that it was very expensive for just a double bed and no breakfast included. The walls were paper thin and you could hear kids running up and down the hallway all through the night. The pool towels were also very worn out.
Stayed 2 nights in Apr 2021