4/5 Good
Michael
Travelled with partner
10 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Turtle Beach Resort
Photo gallery for Turtle Beach Resort
Overview of Turtle Beach Resort
Turtle Beach Resort
4.3/5 Excellent
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Kitchen
Cleaning and safety practices
- Cleaned with disinfectant
- Sheets and towels washed at 60°C
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218
Explore the area
- Putt Putt Golf Mermaid Beach11 min walk
- Pacific Fair Shopping Centre2 min drive
- The Star Gold Coast3 min drive
- Gold Coast, QLD (OOL-Coolangatta)17 min drive
Choose dates to view prices
About this area
Gold Coast
Located in Gold Coast, Turtle Beach Resort is in the entertainment district and near the beach. Pacific Fair Shopping Centre and The Oasis are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach. Travelling with kids? Make time for Slingshot, or head to an event or a match at Cbus Super Stadium. Spend some time exploring the area's activities, including golfing.
What's nearby
- Putt Putt Golf Mermaid Beach - 11 min walk
- Pacific Fair Shopping Centre - 2 min drive
- The Star Gold Coast - 3 min drive
- The Oasis - 3 min drive
- Gold Coast Convention and Exhibition Centre - 3 min drive
Getting around
- Broadbeach South Light Rail Station - 2 min drive
- Varsity Lakes Station - 11 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 17 min drive
Restaurants
- Fresh and Tasty — 1 min walk
- Deck Resturant and Bar — 1 min walk
- Alfred's Diner - 4 min walk
- Vintage Espresso - 5 min walk
- Etsu Izakaya - 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- On-site parking includes off-street options
- Return airport shuttle (surcharge) from 5:30 AM to 9:00 PM
- Airport shuttle on request
- Local area shuttle (surcharge)
- Shopping centre shuttle (surcharge)
- Theme park shuttle (surcharge)
Food and drink
- Breakfast available for a fee: AUD 8-15 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Things to do
- 4 outdoor pools
- 4 hot tubs
- Arcade/games room
- Children's pool
- Fitness centre
- Free water park access
- Full-service spa
- Mini golf
- Outdoor tennis court
- Playground
- Sauna
Family friendly
- 4 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Free water park access
- Corner/local shop
- In-room childcare (surcharge)
- Kitchen
- Laundry facilities
- Microwave
- Mini golf
- Playground
- Fridge
- Separate dining area
- Separate living room
- Snack bar/deli
- Supervised childcare/activities (surcharge)
- Washer/dryer
- Water slide
Conveniences
- Corner/local shop
- No lifts
Guest services
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Spa
- Massages
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors only accessible by stairs
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Ceiling fan
Bathroom
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Cookware/dishes/utensils
- Dining room
- Dishwasher
- Kitchen
- Microwave
- Oven
- Fridge
- Hob
Outdoor space
- Balcony or patio
More
- Individually decorated
- Individually furnished
- Iron/ironing board
- Phone
- Safe
- Separate living room
- Washer and dryer
Similar properties
See similar properties
Gold Coast
Mermaid Beach
4 star
Free WiFi
Guest rating 4+
Hot tub
Family-friendly
Hotel
Policies
Check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
- Airport shuttle fee: AUD 50 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Property is also known as
Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.1/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Neil
Travelled with family and small children
16 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
5/5 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
28 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2021
4/5 Good
Verified traveller
Travelled with family, Travelled with family and small children
26 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family and small children
8 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021