The Waterbury Inn combines warm hospitality with practical amenities that help travelers truly relax. The front-desk safe provides security for valuables while the babysitting service allows parents to enjoy some time to themselves during their stay.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
What time is check-in at Waterbury Inn?
Check-in begins at 3:00 PM.
Where is Waterbury Inn located?
Situated in Waterbury, this hotel is within a 10-minute walk of Shrine of Saint Anne, Palace Theatre and Apothecary Building. Waterbury City Hall and Waterbury Green are also within 10 minutes.
Can I cancel my reservation for free at Waterbury Inn and receive a full refund?
Yes, Waterbury Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Waterbury Inn cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Waterbury Inn Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We felt our stay wasGREAT. Breakfast was large with lots to choose from and fresh. I would like to see the presence of security guard. This is a very busy area.
Maintenance was good. facade of building needs some repair. EXCEPTIONALLY CLEAN. NO SIGNS OF CRITTERS. I HAD READ THAT IN A REVIEW AND ALMOST DID not BOOK. WE HAVE STAYED THERE SEVERAL TIMES. ALWAYS WELL TAKEN CARE OF.
We ahd lost power during snow storm and was able to book this room when all other places were filled. It was very clean, warm, and had internet. The staff was very friendly and helpful. Not a luxury, vacation spot but comfortable and convenient.
Great room. We came in during the great storm of October 2011 for a Pixies concert which didn't happen until Halloween due to power outages, but the hotel kept power all night. Would stay there again.
Upon checking in, the person at the front desk, although courteous, was not too attentive. She was obviously having a personal conversation on the phone while checking me in.. Also, another guest had left a message for me at the front desk that day. I never received it.
STAYED HERE AUG 17 2011....HAD TO DRIVE HOME AT 1:30am WITH SMALL CHILDREN due to BEDBUGS!!!!! THE MAN AT THE DESK WAS NOT SURPRISED AT ALL WHEN WE TOLD HIM!!!! NOT ONLY SHOULD YOU NOT STAY HERE...IT SHOULD BE CLOSED DOWN!!!!!
This was my first time staying at the Holiday Inn Express in Waterbury, CT. Upon entering I was greeted by a friendly employee who did a great job of including my two daughters in the check-in process. Check-in was quick, my room was ready, and I found the hotel easy to get around in.
The Express Start breakfasts were appreciated and helped ease the budget of being on vacation; I estimated that I saved nearly $50 just by having breakfasts available to me and my daughters.
Overall the hotel was quiet, - a feat unto itself as the hotel is located near a busy hospital - clean, and safe. While the surrounding neighborhood did not encourage me to walk around, the hotel is located less than a 5 minute drive from Brass Mills Crossing which has restaurants, shopping, and other stuff to do, I would definitely stay again.
One of the biggest problems we encounter when staying in hotels is a comfortable bed....this one was WONDERFUL!!!!!!
The clerks at the desk were very friendly, most accommodating. Also, nice comfortable bathroom and shower...this is also most important to us.
We reserved 3 rooms for our stay, one of which was mistakenly a smoking room. The smoking room was dirty, dark, dingy and smelled strongly of cigarettes. There were no comparable non-smoking rooms available, according to the manager, so we had to pay an extra $34.50 per night for an "executive" room. This room was nice but I would have preferred to not pay the extra fee for a room which was not much different from a standard non-smoking room. Moral of the story: make sure your room is not smoking if that is your preference.
We were visiting family in Waterbury and found the hotel to be centrally located within walking distance of a nice shopping center and mall as well as the downtown area. The beds were very comfortable; it had a medium-sized pool which my kids really liked (but too many dead bugs in it!) and it was reasonably priced. It was easy to get to from anywhere in Waterbury.
Plumbing problem brought to attention of staff twice with no resolution. Same with TV. Hotel located across the street from a hospital. This was not disclosed at time of booking. Ambulances with sirens all through the night.
This is my 10th stay at the Holiday Inn Express-Waterbury. Very convenient location in town and to the Brass Mills mall. Rooms and breakfast have always been top-notch for the price.
the hotel service is bad specially the reception is too bad I want a crib they say come and get it and nobody give me sheets I get it from housemaid I do myself
fatih
Verified
6/10 Okay
wesgrad
23 May 2011
Liked: Cleanliness
Decent Value
About what I expected. Breakfast above average for price of room.
wesgrad
Verified
4/10 Poor
Rich
12 May 2011
Liked: Staff & service
Disliked: Cleanliness
Not so good
I read reviews before I stayed here. They read well but I'm not sure why. I was disappointed in the room. The ceiling had some type of lint hanging from it and alot of it. The bathtub had mold in all the corners and the top bed linens were gross. The staff was polite and friendly.
Nous avons profité des spéciaux sur les hôtels non publiés.
Intérieur propre. Déjeuner très complet. Système de douche des chambres voisinnes un peu bruyant.
Spent one night here on business and wished I had booked the Courtyard down the street. The lobby area was OK but the elevators are scary! Not only are they tiny, but the doors were operating eratically, which gave me the impression that I would be stuck in one at any point. The door on one kept opening and closing non stop and the way to fix it was to send it to another floor? The other elevator had a door that took well over a minute to open and close. Not a good feeling. I wanted to take the stairs to my second floor room, but there are no stairs from the lobby - only exits to the street. Weird. The room itself smelled smoky to me and it was dated and dark. There was an iron mark on the floor of my room where someone had obviuosly dropped a hot iron. Not the hotel's fault, but still...The TV was the worst TV I've had in a hotel room in a long time. The picture was all washed out and dark - almost unwatchable. All in all, I was glad when I left and I will not return to this hotel again. If it was more than a one night stay, I would have left and found another place.
MC
Verified
8/10 Good
Kalv
13 Apr 2011
Liked: Cleanliness, staff & service, room comfort
in the center of Waterbury and very convenient to Interstate 84
Very nice hotel.... breakfast was a very pleasant surprise. Hot food and attentive attendant. Front desk clerks were helpful. I felt it was a good value for the price. One of two hotels located in downtown Waterbury - very easy access to a big Mall and the interstate. Room was clean, bed very comfortable, free internet in room. I spend over 100 nights per year in hotels all over the world - I have no complaints about this hotel. I recommend it for families or business travelers.
Kalv
Verified
6/10 Okay
Verified traveller
26 Mar 2011
Liked: Cleanliness, staff & service
NIce staff, nice lobby, not the best room (good enough though), neighborhood is questionable
Verified traveller
Verified
6/10 Okay
Verified traveller
17 Mar 2011
Liked: Staff & service, room comfort
Disliked: Cleanliness
Next to hospital and smelled like old people
Well, the staff at Holiday Inn Express, Waterbury were very nice, but not much else was. Firstly, the hotel was located directly across the street from a hospital, which meant sirens blaring all night. Secondly, there was a suspicious stain on the desk chair and gum on the carpeting. And, lastly, the entire hotel, including our room had a distinct "old people" smell.
Was pleasantly surprised by the the hotel condition. I also felt that I got more than my money's value with the free, easy accessible parking, the free high speed internet and the selection at breakfast.
The hotel is just off the freeway, nice staff with a quick and efficient check in and the free breakfast in the morning was great. There was sausage, cheese omelets, hard boiled eggs, assorted low calorie yogurt, muffins, assorted breads, cereals, juices, coffee, tea, fresh fruit, etc. Something for everyone and saved us money and time getting going at discharge.