1/40
1/40 All photos
photo by

Get an overview of this hotelFamily-friendly Kuala Lumpur hotel in Bukit Bintang, near Petronas Twin Towers

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business centre

Location

This family-friendly Kuala Lumpur hotel is located in the business district, within a 15-minute walk of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Petronas Twin Towers and Petaling Street are also within 1 mile (2 km).

Hotel features

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 486 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.

Hotel Istana Kuala Lumpur City Center

Hotel Amenities

Hotel Amenities

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Number of spa tubs - 2 
  • Lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Business centre 
  • Spa treatment room(s) 
  • Porter 
  • Express check-out 
  • Built in 1993 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 15 
  • Spa services on site 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference centre 
  • Snack bar/deli 
  • Designated smoking areas 
  • Laundry facilities 
  • Total number of rooms - 486 
  • Number of floors - 23 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Tennis on site 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium TV channels 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Hair dryer (on request) 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Cable TV service 
  • Desk 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • In-room safe 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Urban – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Taman Sari Brasserie – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Songket Lounge – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

  • Racquetball/squash on site 

Spa Services

  • Spa tub in spa 
  • Number of treatment rooms 5 
  • Minimum age to access spa is 16 
  • Reflexology 
  • Couples treatment rooms 
  • Body treatments 
  • Facial treatments 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

No cots (infant beds) available

No pets or service animals allowed
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MYR64 per person (approximately)
  • Valet parking fee: MYR20 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 5 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review