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"The Gracery is an excellent choice for your visit to Tokyo if you want to be in the center of it all. Great location. Really nice rooms. Great amenities. Highly recommended "

"Great area!"

"This hotel was the perfect place for our stay. The room was clean with a very spacious bathroom. There were normal and blackout curtains (for those who need total darkness to sleep). Cleaning staff would always make our bed and took out the trash when needed. Hotel staff were very friendly when we first arrived and helped us check in. We also tried the AYCE breakfast and it was definitely worth it. There was a great variety of American and Japanese breakfast. The baked goods area was the highlight as the croissants and breads were still so soft. There is also a bread toaster with various fruit jams. Overall, I would definitely stay here again for the easy access to shinjuku station and night life. "

"Everything about this hotel is amazing especially breakfast. This was our second stay here and we will continue to stay here every trip to Tokyo. "

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was fine, it served its purpose, but was not worth the price tag. "

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"great location"

"Breakfast was delicious. The baths were relaxing and spacious. "

"There is NO AIR-CON in the room!!!!!!!!!!!!!!!! The hotel uses a centralised heating system with no ability to adjust the temperature per room. During my stay, the room was overwhelmingly warm with absolutely no way to cool it down. There is a Dyson fan provided, but it is simply a fan — not an air conditioning unit — and does nothing to actually lower the temperature. For a hotel at this price point, this is frankly unacceptable. The room itself is also very cramped. Even for a regular-sized person, the space felt restrictive — we could barely open two suitcases at the same time without struggling. The rest of the facilities were decent enough, but the lack of proper temperature control is a dealbreaker. I would not stay here again."