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"The only reason for this hotel not getting my five star rating is that its breakfast buffet is quite disappointing, not up to its other high quality services."

"Stayed for 8 nights with a group a friends. Room was clean and location gave easy access to many shops and restaurants as well as public transportation. "

"Hotel, lobby, rooms were all clean and had a nice atmosphere to them. Rooms were a little on the smaller side (I am 6ft tall). Staff was super helpful. The laundry wasn't that great, too few for all guests (some guests held up all of the units to themselves). But the worst part is when finally getting to use the units, the dryers are leaving clothes damp. Besides the laundry, the location was perfect for the Tokyo Government Building being across the street. Shinjuku station was not that far of a walk."

"The room was smelly I did not like the set up of my Room we had no face towels at all "

"Excellent all round. Close to huge variety of shops for food. Excellent pharmacy nearby. 3 min walk to trains. Wonderful staff -super helpful. Rooms clean. Would stay again."

"Excellent location, helpful staff and wonderful breakfast buffet"

"My room was in the main tower. A bit outdated, a bit small, old carpet with stains everywhere...Very convenient location - just across the street from Shinagawa station "

"Room was relatively big for a Tokyo hotel room at that price point. Everything was clean and thoughtful. Staff was courteous and helpful. Liked it that the ancillaries (like coffee, facial wash, etc) were all available and good quality."

"A clean room with good breakfast options. The hotel is in a great location a short walk away from Shinjuku station."