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Best hotel stay ever!

The concierge service is greatly helpful. Special thanks to Kazu san who has been very helpful and caring. We had a memorable stay at the hotel.

The level of service at this hotel was top notch! From the minute you walk through the doors, check in & check out, the staff was attentive, friendly & amazing. They know the meaning of going above & beyond for the customer! Highly recommend this hotel to anyone going to Hiroshima!

Excellent experience for the family. Great view and helpful staff. Airport bus from Haneda stops at the hotel itself. Super convenient.

Stayed for 5 nights , it was a very pleasant experience. The staffs were polite and have lots of self initiatives such as pressing lift buttons for you in advance. The room was one of the biggest I stayed in japan in my many visits, it was cleaning and the bed was good and big. The view from the ...

The property was in a great location with a shuttle to the train station. The staff was friendly and always willing to assist and help you. I would return again!

The hotel was in a very convenient location and very beautiful!

The hotel was very well located, the staff were very friendly, helpful and professional and our room had all the amenities that we needed.

The room we had was spacious. Staffs service were good. Free shuttle bus service between hotel and Osaka station was very convenient. Room furniture is dated and the carpet outside the room corridor needs a replacement

Great location to JR line and great view from rooms.

The property is stunning. The rooms are very clean and neat and the staff is extremely nice and polite.

Extremely clean, which was really important as we stayed during the Covid-19 outbreak. Staff were super helpful when we needed to book an extra night due to our flight home being cancelled. Very nice stay!