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"Small room, but this is Tokyo afterall! Beautifully clean, quiet and efficiently laid out. Reception staff and concierge were very helpful and friendly. Location is great, although some additional detail on the website on how to get from Shinjuku station to the hotel would be welcome (maybe a map or info on which exit from the station etc)."

"Very near from shinjuku station People are friendly You have everything you need "

"Wonderful "

"Perfect stay! "

"Fantastic location super close to the park and other businesses. Rooms were kept very clean and were well designed for the space. Shower was always hot and ready and we didn’t want for anything. Staff was on point all the time even with the daily eco cleans. Bakery downstairs was a bonus and we couldn’t get enough of the bread and pastries. "

"Could not fault this hotel."

"Staff was very friendly and helpful "

"Sotetsu fresa inn gave me everything i wanted. I stayed 3 nites. I asked the staffs about 5 times for services and each time they found what i needed within 2 minutes. The location is super convenient.. right on top of higashi shinjuku station. Within 3 minutes walk there is a supermarket. The facility is super modern.. very compact and very well designed "

"This is an incredibly good value hotel. Unexpectedly, you can access the shopping center directly without having to go outside. The surrounding area is excellent, and you can even enjoy views of Tokyo's night skyline. It offers exceptional value in every aspect."