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"The rooms on the Annex tower do not have an air purifier and after staying at 4 other hotels having it, I was disappointed. The room was weirdly shaped but did accommodate us fine for the night. The breakfast buffet was pretty good. The staff were very nice and accommodating. The hotel has a good location and was a great stay overall. I would book again in the main tower next time."

"Great sized room with an incredible view! Staff were really helpful and the range of amenities was great!"

"The property was in a very busy part of town, think Times Square if you're familiar with NYC. Lots to do and see around the hotel but a bit crazy. The hotel itself was nice. I enjoyed their lounge area but was disappointed to find we could not go out on the Godzilla deck. For some reason it was closed. Still, the staff was friendly and the lounge offered a nice place to meet up with our other travelers. The room was small but adequate with a cool view of the city at night. Like other hotels we stayed in, they didn't offer room cleaning unless requested and then its a full removal of all sheets and towels. I wish they would offer someone to just come in and make the bed, as someone who always has to do that, I expect when I'm paying for a room that it will be done."

"Clean spacious room"

"Very friendly staff and clean facilities"

"Clean room and amazing restaurant staff xx"

"The hotel reception is located in the mall building, 3rd floor. It’s honestly great because there’s a Lawson and family mart within the building opened 24/7. You can even walked Shinjuku station completely underground!! There’s also a bunch of restaurants in the hotel if you want a convenient option. This hotel is extremely walkable to Shinjuku and easy to hop on the bus to Harajuku or Shibuya (20 min bus ride). The room was small but manageable if this is your first location you’re exploring. Definitely get a bigger room if you feel like you need the space to place all your shopping finds. The hotel staff are so friendly and welcoming!"

"I was pleasantly surprised by the accommodations for the price. The check-in was smooth and efficient. Staff was very nice and spoke sine English. The room was clean. The breakfast buffet was decent. Nice variety of dishes to select from. The hotel was close to nearby attractions. I will stay here again. ☺️"

"Ok. Bedroom was ok. Not impressive. "