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"Really love the hotel "

"This was the right location of the hotel. The hotel is like the oldest hotel but the staff was great and the hotel was huge. "

"The staff was very helpful and made a great effort to help with any accommodations we had. The hotel had plenty of amenities including laundry machines, a spa, restaurant, attached mall, etc. "

"good "

"The room is clean and the staff is nice."

"This was a good location close to two stations. The rooms were also very clean and it was a very comfortable stay. "

"Beautiful Skytree view and a room that’s spacious compared to typical Japanese hotels. The room is very clean, and the coffee is excellent. The second floor connects directly to a shopping mall, train terminal, and bus station. There’s also an airport bus departing from the hotel, making it extremely convenient for travelers."

"Amazing rooms, great service, right in the heart of wonderfully chaotic Shinjuku. Loved staying here. "

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "