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"Really happy with my stay! Room was small but obviously not uncommon. Very clean, super helpful staff! GREAT LOCATION!!!"

"In the middle of everything and accessible to shopping , restaurants and train stations. "

"Breakfast is over priced . Check in at auto kiosks impersonal but his is bats "

"The food was fresh everyday and was delicious. All staff were friendly and very helpful when I had questions. Close to the subway which made travel very convenient. "

"The staff were very friendly and helpful. Breakfast was good"

"Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!"

"Easy to find, good location and clean room"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"The hotel is very clean and well-maintained. Staff is friendly and helpful."