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"I only stayed one night, but enjoyed the stay and had no issues. Super convenient as its connected to Haneda terminal 3 departure counters. Kioks for easy check in and checkout. They had my luggage delivered to my room which was really nice. Room was a bit small but perfect for one person. Good breakfast. Will stay again."

"Very good customer service at front desk (helped us get our luggage forwarded to our next hotel during off hours) and concierge service "

"Room was clean but quite small as expected. The pillows were flat and hard. Check in was a little cumbersome but eventually the staff helped us out. "

"This hotel I just ok. The downside is expect to que for at least 2 hours checking in at 2 pm make sure you select a superior room still small but ok if only here for a few nights. The hotel has 1250 rooms so expect to line up for breakfast. Breakfast has a great selection. Hotel Restaurant extremely expensive but there are other rests nearby. Ten minutes walk to the Government buildings observatory with great views of the city "

"Clean, staff was helpful, and it accommodated my family and I well. "

"Frequent traveler to Japan - horrible room, dirty, smelly, and non functional bathroom. Left after one night. "

"Super convenient for walkable access to Haneda Airport. Lots of shopping and food options.. Very nice Spa. Clean rooms (we had a Bay view). Helpful Staff. "

"Great "

"Bit of a walk if you are coming from Shinjuku station but otherwise no major issues "