Check COVID-19 restrictions.

Find out moreOpens in new tab or window

See similar properties

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 827 out of 2192 reviews
5 - Excellent 38%
Rating 4 - Good. 884 out of 2192 reviews
4 - Good 40%
Rating 3 - Okay. 319 out of 2192 reviews
3 - Okay 15%
Rating 2 - Poor. 119 out of 2192 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 2192 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Very old property
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay around Shinagawa station
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view of the Shinagawa station and the breakfast buffet
Stayed 1 night in Sep 2021

4/5 Good

Liked: Staff & service
Disliked: Cleanliness, amenities
Location was great. But this hotel is getting old. I can see wear and tear.
Stayed 8 nights in Jun 2021