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"Rooms were disgusting. I don’t know when the last time they were deep cleaned. Stains were all over walls and carpet even in hallways leading to room. Elevator was in horrible shape with vandalism. Every single door to each room look like they had been busted down. Every room smelled like smoke and marijuana. Just overall poorly kept and maintained. Rooms were like 80 degrees when we got there and the AC looked like it had been pieced together."

"Beautiful setting and property."

"Good room and hotel"

"Great report. The views are fantastic, the staff is amazing. The amenities are really nice. The drive up the mountain is kind of a pain but so worth it."

"Nice hotel with close proximity to restaurants and activities… could walk to the Island (very nice area with lots to do). Free gated parking and awesome breakfast buffet. Cost decent compared to other hotels in the area. Only cons to this hotel is The Island can get a bit loud on a Friday night and the rooms were a bit dated (only a bit). Good bed and air condition. I would stay here again, experience was a good one! "

"This hotel has it all! Great views, restaurants, pool with slide, trolley shuttle to downtown and the hotel itself has an interesting architecture. I was curious how the room would look with it being a round hotel, and they were super roomy. All around a great place to stay on a Gatlinburg trip. Oh, and I can’t forget to mention the warm cookies - delicious!! "

"Room was clean, staff very nice & good at their job, they had a nice breakfast every morning. Very nice place to stay, next to the stream and walking distance to downtown."

"Check-in "

"First time staying at this hotel. It was absolutely amazing! Hotel staff was friendly, accommodating, and extremely knowledgeable of the local area. They also sell tickets to Dollywood at a discount. They have an amazing continental breakfast at a low charge. The rooms were gorgeous and very spacious!! Would definitely return."