Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Travelers wake to a delicious breakfast buffet in downtown Gatlinburg, then cool off at the seasonal outdoor pool or explore the charming mountain town on foot

Choose dates to view prices

Quality Inn Creekside in downtown Gatlinburg offers natural beauty, a hearty breakfast buffet, a cozy terrace, laundry facilities, and WiFi. Guests can relax in the outdoor pool after visiting nearby attractions like Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$125
includes taxes & fees
25 May - 26 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Similar properties

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 25 May 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

6.4

6.2

Cleanliness

6.0

Amenities

7.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 299 out of 1102 reviews
Rating 8 - Good. 199 out of 1102 reviews
Rating 6 - Okay. 202 out of 1102 reviews
Rating 4 - Poor. 179 out of 1102 reviews
Rating 2 - Terrible. 223 out of 1102 reviews

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Audri

Disliked: Property conditions & facilities
Pet friendly, staff was nice, this hotel is at the end of the strip so great for walking around but hotel needs some work
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed rooms, staff was nice. Only 1 elevator worked and baggage cart was damaged
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Remona

Liked: Staff & service
This is my favorite motel in gatlinburg. Its not expensive, the location is perfect. Cleanliness is not an A+, but its not gross. For the money, the location and the atmosphere its definitely worth it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy mold in places dead bug all over the room WiFi didn’t work jacuzzi looked liked somebody used it prior to me getting there tub drained slow the location is great tho right off the strip that’s about the only good thing about this place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness
The room was clean and comfy. Outside the room was meh
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly and very accommodating.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sheri

Liked: Cleanliness, staff & service
Right in the heart of Gatlinburg you don't have to pay for parking! The room was clean and nice but it desperately needs updated. The staff was very helpful and friendly. We had a problem with our toilet it backed up and they moved us to a new room that was a little bigger and nicer than what we originally in and we stayed in it for the remainder of our stay at no additional charge. I would stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities
Our annual stay for the ETSBOA was everything we needed it to be. We always choose this comfy hotel close to EVERYTHING. With a great breakfast and clean safe rooms. Plus free parking as a bonus to guests. Housekeeping kept us stocked with clean towels. And with teenagers that’s an extra bonus for me.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean up to date rooms, good breakfast bar, friendly staff and a resident bear.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Georgie

Liked: Cleanliness, property conditions & facilities
Room size ok, location excellent. Good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was clean & smelled great. Check in was quick & smooth. We really enjoyed our stay. Thank y'all.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews had me worried but honestly for the price we paid I was fairly impressed. It was my husband my 4 year old and 2 year old and I who all stayed and I didn’t feel unsafe. It wasn’t really dirty. There was a little weird smell when we came in but nothing major it might have just been the heat cuz it was just turned on. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Justin

Disliked: Cleanliness, amenities, property conditions & facilities
This place is horrible, almost everything didn’t work. Elevator was out, hallway airflow was stagnant, flooring was coming up. This place was horrible. NEEDS MAJOR MAINTENANCE, and you can tell that they don’t invest in regular maintenance just bandaid the problems. I’m not a very critical person but this was awful. Morning staff lady was super nice. But the evening check in guy was blah and not friendly. There are so many better options near by that I’d stay at rather than this place. I just was trying somewhere new, ughhhh!!!! Disgusting and disappointing!!!!!
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities
Wasn’t the room that I got in the picture an the water wasn’t hot at all an could be cleaned slot better but friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ellen

Liked: Staff & service, amenities
The room is dated but the price is so cheap and you’re right in downtown! Beautiful views and we saw a bear right in the parking lot. Worth the stay! Charming!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, view of creek was nice, next door to fabulous restaurant, walking distance to everything and reasonable price for the age of the property.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a gas fire place. Buffet style breakfast
Stayed 2 nights in Dec 2025