Skip to main content

Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center

Choose dates to view prices

Quality Inn Creekside in downtown Gatlinburg offers natural beauty, a hearty breakfast buffet, a cozy terrace, laundry facilities, and WiFi. Guests can relax in the outdoor pool after visiting nearby attractions like Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pool
The current price is NZ$120
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, pool loungers

Hampton Inn Gatlinburg Historic Nature Trail

Gatlinburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,337 reviews
The price is NZ$178
includes taxes & fees
3 Dec - 4 Dec
Hampton Inn Gatlinburg Historic Nature Trail
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Gatlinburg, TN

What's nearby

  • Ober Gatlinburg Aerial Tramway - 1 min walk - 0.2 km
  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and Gatlinburg SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • A lift, free newspapers and a front desk safe
  • A vending machine, coffee/tea in reception and ATM/banking services
  • A banquet hall, meeting rooms and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 104 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, pool loungers
Sidney James Mountain Lodge
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
8.4 out of 10, Very good, 1,280 reviews
The price is NZ$88
includes taxes & fees
1 Dec - 2 Dec
Sidney James Mountain Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 7 Dec 2025 start from NZ$119.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn Creekside - Downtown Gatlinburg Reviews

6.4

6.2

Cleanliness

6.0

Amenities

7.2

Staff & service

6.4

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 254 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 166 out of 1003 reviews
Rating 2 - Terrible. 200 out of 1003 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, view of creek was nice, next door to fabulous restaurant, walking distance to everything and reasonable price for the age of the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
I will definitely be getting a room here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and perfect location. Pet friendly too!
Stayed 3 nights in Sep 2025

10/10 Excellent

kailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and safe!
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will visit again
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very friendly. Great location and price
Stayed 2 nights in Sep 2025

10/10 Excellent

Edrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! King bed with full size couch to sit and watch TV also liked the small dining table. Balcony was a good touch.
Stayed 3 nights in Oct 2025

10/10 Excellent

BHUSHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located - close to trails, downtown and other attractions - I recommend
Stayed 3 nights in Aug 2025

6/10 Okay

Shaun

Disliked: Cleanliness
It is the perfect location!! The balcony mostly overlooks the parking lot and into the main office, but the scenery behind that is just breathtaking! The rooms were not very clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Loran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 3 nights in Jun 2025

6/10 Okay

Jeffery

Liked: Staff & service
Very convenient to downtown. Walking distance to everything.
Stayed 3 nights in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, our view was amazing and the location was great for quick breakfast and then right onto parkwat. On arrival, great clean room. Floor under couch was not swept, couch was plentifully stained with mystery stains, toilet paper roll was not replaced and was half used up - luckily I bring my own lol. But, thats really all there was. Still a great hotel room for a convenient place to spend a week. We got the king bed top story.
Stayed 4 nights in Oct 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner of this property should close this place down and fix it. The pool was closed, the room was ok but the beds were in terrible shape as well as the shower. The staff was very nice.
Stayed 1 night in Oct 2025

6/10 Okay

Sandi

Liked: Staff & service
Pros, good location, friendly staff, decent breakfast, and Bear sitings almost daily. Cons,,floor could have been cleaner, tiny bugs or gnats flying around in room, shower did not hot water just warm, lamp shade broken, lighting not very bright
Stayed 5 nights in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating to us changing rooms to a jetted tub room. Great breakfast every morning and great location!
Stayed 3 nights in Aug 2025

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
It's a motel not a hotel. Elevators all broke down. No trash cans around. Very disappointing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cristian

Liked: Cleanliness
Nice place to stay
Stayed 1 night in Jun 2025

8/10 Good

Judy

Liked: Amenities
The bears and clean room. The staff was nice. We had a great time there. I recommend it.
Stayed 6 nights in Aug 2025

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really odd hotel room. It was $169 for the night. We had no toilet paper but for some reason had 4 bags of decaf coffee? The bathroom fixtures were upgraded but the table and chairs looked like they were taken in off the side of the road.. then there was a really worn out ironing board in the room? It worked for the night as we weren’t planning on staying anyways but if it were where I booked my vacation I’d be disappointed for the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice time. The staff are professional.
Stayed 4 nights in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was clean but house keeping needs improvement. It was pet friendly and the tram to the ski resort is right across the street
Stayed 5 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect and the room was good for the price, biggest issue was the rooms were so dark. Very hard to get ready in the morning. I was surprised at how quiet it was and loved getting to see the local bears roam the lot on occasion. Very cool.
Bear walking down the creek bed in front of the office area.
Behind the hotel there’s a cute wooden bridge over the creek. Taking pictures and here this beauty comes!
Stayed 4 nights in Oct 2025

6/10 Okay

loretta

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Balcony had a good view but the door knob was tore up on the door that went out to balcony and also window that faced it would not lock. We had no soap no wash clothes and no coffee for our coffee pot when we got to our room.
Stayed 2 nights in Nov 2025