Tokyo Family Accommodation

Service is very good! Location is excellent, if you are traveling by JR or taking the Tokai Shinkansen. Rooms are well lit. The East Tower rooms, bathrooms and especially the bathtubs are tiny. Can't leave your suitcase open or there is no place to walk. If you'd like a roomier stay, you might go with the Grand Takanawa Prince, up the hill. Great free Wi-fi. The Greener Clean service is good if you stay more than two nights. You can opt to not have your room cleaned and they give you a ¥500 coupon which can be used at most restaurants, gift shops and the 7-11 in the complex. Did it every other night. Great value for the price.

Nice hotel, close to amenities, shops, restaurants, buses and trains.

The hotel staff are trained extra ordinarily well to cater professionally to guests needs. Their understanding of English is very fluent and are helpful with anything you require. NO PROBLEMS at all...the limousine bus will take you to and from the airports to the hotel door. Arigatoo, ry

Great experience! The staff was great and very helpful and friendly. Much appreciated, thank you!

Closest you will get to Shibuya Station. Very nice hotel and extremely nice staff. This is my 2nd time staying here and I have 0 complaints each time. I will always stay here when travelling to Tokyo.

I had wonderful time at this hotel. The hotel was a little outdated, but it was fine. The staff were nice and courteous, and the breakfast was great.

The Metropolitan lives up to its name--white gloved service and staff that is ready to assist with any need. Rooms are super clean and tidy. The hotel's skybar and great view of the city is a plus. The three-minute walk to Ikebukuro station is ideal--from there you can hop on the JR Yamanote line. In terms of walking distance, the hotel is the same distance to either "authentic" Japanese street-level nightlife and shops or to three major, upscale shopping megaplexes. For the price, it's a great value in a decent neighborhood.

Beautiful quiet hotel perched above Tokyo's Shinigawa train station. Conveniently located to get around Tokyo and to and from both airports. Situated on the top 6 floors of an office building with views in all directions. Rooms and amenities are top notch although rooms a little on the small side. Staff was very friendly and professional.

Don't be fooled by the external approach to the hotel - it looks a little austere and brutalist, but the interior is very comfortable (lovely foyer with marble walls, water feature, looking onto pretty zen gardens). The rooms are also very comfortable and well-furnished. I would highly recommend the food at the chinese restaurant... and the staff was patient and kind with our curious toddler wanting to follow the waiting staff around the restaurant. The hotel was totally lovely about us bringing a young child with us, and provided a cot for free and upgraded our room so that we had more room to breathe.

Personal service beyond all else. Most famous lobby in Japan.