Familys in Tokyo

Hotel was clean and comfortable. Room was small, but not cramped. Everything we needed for a good 1st night stay in Tokyo.

Nice hotel, close to amenities, shops, restaurants, buses and trains.

Last day of trip, felt like crap & so glad we were there!! Amazing staff, luxurious room & felt so much better by morning!! Not speaking the language and getting sick was best place to be!

Hotel is conveniently located and easy access to train stations. Near to Tokyo Tower. The hotel staff are friendly and helpful. Clean rooms with comfortable beds. Shower is strong.

Great Hotel, with spacious rooms and fantastic Location in the midst of Shibuya.

Felt like being at home and other facilities was good.

Amazing. Amazing staff, amazing food, amazing facilities. Enjoyed it so much, spent one day just in the hotel. Daughter got sick during trip, manager made sure we got to a hospital with an English speaking doctor and called to make sure he was there. Will definitely return. Worth every penny.

Having landed at Haneda airport after a 12 hour flight this hotel didn't disappoint also only a short taxi ride from the airport. We had arranged early check in as our flight got in at 7.20am. Our room was perfectly quiet with an amazing bed and feather duvet just what we needed to catch a couple of important hours sleep before going out to explore. Fantastically located next to Shinagawa station made getting across Tokyo incredibly easy. Also fantastic as we headed out the next morning by bullet train to Kyoto direct from shinagawa station also. The hotel staff were incredibly helpful and gave us great advice and directions. We didn't eat at the hotel so I cannot comment but everything else was perfect.

Excellent consierge and staff. Feel like home. Great location and shuttle service from /to Kyoto station.

Excellent and convenient to Ginza area. Good restaurants abound inside and nearby.