Family Hotels & Resorts in Central Tokyo from NZ$66

"Excellent location and superb staff."

"Clean, well laid out rooms, staff were very friendly and spoke excellent English. Excellent location near the shinjuku station making it easy to get around and tons of restaurants and nightlife. Highly recommended!"

"Great service. Clean property "

"The room layout causes problems compared to even smaller rooms in Japan. The bed consumes the entire width of the room, which means one partner needs to climb over the other when using the bathroom in the middle of the night. There's street noise (aka: "music") all night long. Literally 24/7 — pounding drums Thursday at 4 AM. The bathroom is quite large, making the rest of the space smaller than you might expect (notwithstanding the bed is wedged in perfectly). The bathroom is elevated by about 8 inches; stepping in is fine, but coming out into the room always seemed awkward. My partner and I both independently agreed we felt we would fall on the floor or crash into the wall while exiting the bathroom. We leared to brace ourselves when exiting, but this is bad design for a room expected to be used short-term for first-timers. The single-gender hot tubs are pretty nice on the top floor. Unfortunately, the outside one was closed, so I didn't get to check it out with the accompanying views from the 27th floor. The elevators are a disaster. We were on the 22nd floor. Even at non-crowded times you can wait 3+ minutes for the elevator to arrive. You get in going down (already people in the elevator). Then it stops 10 times on the way down. After a while the elevator is completely full so it stops, nobody can get in, and then continues down to ground level. Reprogram to not stop using the fact that weight didn't change at previous stop when the doors opened."

"Excellent customer service "

"Location is great with waking distance to JR Shimbashi and Ginza station, tons of food close by. Only downside is that if you a light sleeper, due its proximity you can hear the trains. It could have been our room as we were on a higher floor. It became white noise after a few nights."

"Only room is old. The rest is good."

"Convenient location to shops and convenient stores"

"Beautiful hotel, goods sized rooms, awesome location and unparalleled service! "