5 stars Hotels in Queenstown

We were slightly disappointed on arrival as we booked a 2 bed 2 bathroom apartment and were given a 2 bed 1 bathroom apartment, the receptionist was not keen to help us -I think this was a mistake on the website but we were two couples travelling together who did not want to share a bathroom. Once this was escalated we were given a beautiful 2 bed 2 bathroom apartment overlooking the lake. The apartment was stunning. The first half an hour was frustrating but our next 3 days were amazing.

On arrival at hotel foyer we where very well looked after. I was on crutches as had a hip replacement 10 days before. They parked my wife car and showed us to our room our luggage was already there. The room was well laid out with plenty of room and hand rails at the shower and toilet . We ordered dinner in our room and this arrived quite quickly and was well presented. Our two night stay was very comfortable.

We had a lake view suite and it was lovely. The hotel had a beautiful old world charm about it and was within walking distance of all Queenstown has to offer.

This place was great clean and a family run hotel which was run by amazing people. I got married there and they treated us like royalty. Thanks heap to rowena who was the nicest lady ever. Loved the place. The location was probably the downfall if you didnt have a car. It is about a 15 min walk to fergburger and on the way back is uphill. But wasnt a problem for us because we had a rental. Queenstown is full of hills which are really steep. But you can walk there easily just gotta be fit enough for the uphill part.

We stayed in an upper level lake view apartment. Sunrise and sunsets were beautiful. Very well put together apartments for extended stays. Good layout and functioning kitchen.

We stayed in a 1 bedroom suite with a large modern living area and well equipped kitchen. We were so comfortable we ate in every night and enjoyed views of the lake and Remarkables from within the living room as well as the balcony. Being located on the lake path made for excellent walking, jogging and cycling. Staff are pleasant and helpful though cleaners could have made sure they replaced dish mops when they removed them for washing. We also had half a crate of beer disappear. Overall we found the hotel excellent value. We were happy with the location and found it very comfortable , clean and modern. We'll definately stay again!

We couldn't fault anything about our stay here - the service was first class, the room was very nice, and the location was very convenient. Staying at the Sofitel made our great stay in Queenstown even better.

This is a warm and welcoming small hotel with many personal touches that make it special. The owner and staff are extremely helpful in all ways and the breakfast and wine and appetizer hour is a nice addition. We would go back happily.

Outstanding resort in the most picturesque location in New Zealand - especially in Autumn. Truly stunning with fabulous staff, amenities and rooms. Highly recommend a visit to the spa.

Staff were extremely helpful and friendly and made you feel at home. I would definitely come back