5 stars Hotels in Queenstown

Overall this was the best holiday we've ever had and we've traveled a lot! Queenstown is stunning! Upon check-in we discovered we did not get the room we paid extra for. They had given us a different room because we requested a lake view which was not available for the room we originally booked. I liked that they tried to accommodate for this however I would have liked to be notified of this before entering a room i didn't book. However they quickly showed us to a room that we were more than happy with! It was spacious, a lake view, a stunning his/hers bathroom. We absolutely loved it! Hotel is beautiful! The staff were so friendly and accommodating. Nearly everyone we met throughout our stay went out of their way to be helpful and so lovely. Only disappointment was checkout - we came down early because we wanted to walk to the airport. The view is worth it! The lady honestly printed off 5 different invoices. She wasn't sure what we owed and kept changing the figures. She took so long that we literally had to run to the airport dragging our cases so we didn't miss our check-in time. I was disappointed with the supervisor/manager who finally came to assist her - didn't offer to drive us the 5 minutes to the airport in their free shuttle! That would have been a generous note given that it was their fault for the delay. Overall I would recommend staying here. I don't think we will ever stay anywhere else when we come back!

Love staying at Peppers Beacon the staff are all so lovely and friendly. Great for a weekend away as your very central, and no car required. We have stayed here both time we have come down for the Winter Festival.

Highly recommend Rees Hotel, everything was amazing!

We stayed in a 1 bedroom suite with a large modern living area and well equipped kitchen. We were so comfortable we ate in every night and enjoyed views of the lake and Remarkables from within the living room as well as the balcony. Being located on the lake path made for excellent walking, jogging and cycling. Staff are pleasant and helpful though cleaners could have made sure they replaced dish mops when they removed them for washing. We also had half a crate of beer disappear. Overall we found the hotel excellent value. We were happy with the location and found it very comfortable , clean and modern. We'll definately stay again!

Luxury hotel in the centre of town! Friendly staff and spacious rooms. Would highly recommend! A

only stayed two nights in room without view but it was warm friendly staff, only down side is the walk back up the hill from town after a full dinner or drinks. the bed was like grandma's firm mattress with two feather quilts on top that you sink into nice and cosy. cheers.

If you are looking for a touch of luxury with breathtaking views you can't go past Pounamu Apartments Queenstown. We booked the one Bedroom Premier Apartment and had everything we could possibly require for our five night stay. We absolutely loved our apartment. The staff were also amazing and only to happy to help with any of our requests and offered great tips for activities in Queenstown.

We stayed at Queenstown Park Boutique Hotel between 10-16 July 2014 and had a great experience. The rooms are modern, clean and super warm with their under floor heating. The location was perfect. Only a short walk (< 500m) from the Snow Centre where the bus departs for the slopes. Also, a short walk to Queenstown's restaurants, cafes and bars. We especially enjoyed the 6pm canapes at the hotel, where after a busy day we sit in front of the fire with a glass of wine and have a chat with the staff about what we did during the day and our plans for tonight/ tomorrow. All the staff were extremely friendly and helpful, in particular we often dealt with Karen and Francisco and they were both wonderful.

When I saw the hotel first , I thought it was old & small then when we checked in to our room I was surprised by the big size of it & the great view of the mountain & city , the owner was was really nice & helpfull , we enjoyed our stay & we will diffinetly go back again.