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"Clean and the staff were helpful."

"Nice place to stay in Shinjuku. It's on a quieter block but close to the train station, restaurants and shopping. The concierge staff were super friendly and helpful. One of the beds in our room was really squeaky but besides that the rooms were clean, comfy and roomy. We had the Japanese set breakfast and it was a treat! In building 7-11 was super convenient for our early morning stops for coffee and onigiri. Would recommend staying here!"

"Loved the Breakfast, really it was one of the best Hotels i have been in!"

"Great location close to the train station, FamilyMarts, easy access/walking distance to main streets. Friendly and helpful staff, prompt room cleaning. Will be more than happy to stay here again! "

"Room was clean, staff were really helpful and friendly. Good location. On site grill restaurant was delicious!"

"Location was good. We could walk to everything we needed. Bag holding and check in was a bit chaotic as the foyer gets crowded "

"The room and the amenities were clean. The staff was helpful and nice."

"Very disappointed with this hotel! We stayed here one night early in front of our Tour. Then they transferred us to a room against the expressway. Listen to sirens all night. Staying here for a total of five nights. Top deck restaurant was wide open, but we were required to wait 20 minutes for a table. Would not stay here again. No would we recommend this location to anyone."

"I book two rooms. When we checked in by automated machine. Our rooms were not next to each other. Also, I would like to see a complimentary coffee or tea station in lobby. Places don’t open early in Japan. "