Saitama Holidays from NZ$1,943

I booked this hotel because of the airport shuttle service would be provided. However, I learned too late that was only one way ( to the airport but no service from the airport. ) And morning schedule stops at 9:10 am. I wish they provided it at least up to check out time of 10:00am.

Great location. Great logistics (subway available without leaving the building). Great room. Great restaurants. Excellent service. I have stayed at the old Capitol Tokyu many times in the late 20th Century. But, that hotel is gone and a new one has been built in its place. In that sense it was new to me. We traveled as a family of three with our adult son. We chose a corner room with an extra bed provided. It was perfect for our needs. Before we even arrived we used the concierge to help us with some travel issues in rebooking a Shinkansen trip. They were quite helpful and the problem was resolved. From arrival to departure over 5 nights the staff was always attentive but never intrusive. We tried every restaurant the hotel had. They were all great. We spent each day exploring a different section of the city. Easy to do with the subway system an elevator ride away. Coming back to the hotel after a long day felt comforting and refreshing. We are now in Kyoto staying at a different brand hotel. Had we not stayed at the Capitol Tokyu first, this experience would feel great. And it is very good. But the Capitol Tokyu operates at another level.

Good location, be side the Tokyo station. Perfect hôtel to visit Tokyo.

We loved everything about the property. We didn't notice the two drawers beneath the bunk bed until we were leaving and it would have helped a lot if we had noticed them earlier so I'm just mentioning that in case it's helpful to anyone else. You can walk due east and find a nice place to watch the sunrise and there are many local stores in the area plus easy access to two train lines. The staff was also very nice.

Great location for transport links.