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"The room appears smaller than shown on photos. We booked a room for 2 adults and 2 kids but there was barely space to open up 2 pieces of luggage. The front desk area is nicely decorated and sparkling. However the room is a bit dated especially the toilet. Breakfast was amazing though with many choices and delicious. If you want to get to the hotel from Omiya station, you can go through the shopping mall with an elevator access, otherwise you need to go down a flight of stairs outside. Overall it was okay for our 1 night stay, if longer it wouldn’t be comfortable due to the small room."

"We stayed for one night and it was an amazing experience. We got the city view of Tokyo love love love ! "

"Pros • Prime Location: The hotel is perfectly situated, surrounded by a variety of restaurants, shops, and convenience stores. It is a convenient, less-than-10-minute walk to Ikebukuro Station. • Excellent Upkeep: Rooms are cleaned daily, ensuring a fresh and comfortable stay. • Thoughtful Amenities: Complimentary water and tea are available on every floor—a very nice touch. • Exceptional Service: The staff is consistently polite, professional, and eager to help. Cons • Fixed Climate Control: During my stay in cold weather, the building was set to heating only with no central AC. Because the temperature isn't adjustable, the room became quite hot and stuffy. While opening the window helped cool things down, it did let in street noise. • Traditional Key System: The hotel uses physical keys rather than access cards. Guests are required to return the key to the front desk every time they leave the building, even for a quick trip to a convenience store. Overall Verdict This is a solid choice for travelers who prioritize a fantastic location and great service. However, if you are looking for a sleek, modern hotel with high-tech amenities and individual climate control, this might not be the best fit for you."

"Clean room friendly staff close to shops and train stations."

"This was the Prime Location!!! A complete mall below the hotel with underground connection to Ikebukuro station. Only a ten minute walk to the train station that has access to all the major parts of Tokyo. We could not have been happier. The room was nice and our view from the 33rd floor was gorgeous. Good shower and tub. Provided our pajamas and fresh linens daily. Even a family mart right next to the elevator. We ate the best ramen of our entire trip only 200m away from the hotel. "

"This is in a prime location from Sugamo Station. Only about 2 minutes walk that makes it very convenient. Check in and check out is flawless. The bath at the top of the building is always a plus. 3 things that they can improve is to maybe have a air purifier in the room to trap the dust, be able to control the room temperature to your liking (somehow it was either heat or cold but can't control which one you want), and the number of laundry machines. I stayed 4 nights but never saw the laundry available until the day I checked out. "

"We got a double room and it was really small, uncomfortably small for my partner, I and 2 year old son. They probably shouldn’t offer it for family with kids. Despite the room being very small, it had all you would need, but we found it very uncomfortable and that is the reason for our rating. Nonetheless the facilities were very good with free laundry and lovely onsen, free drinks and lots of complimentary items to use during your stay. It’s location is amazing too very close to the station. Staff is lovely and helpful. I would stay again in a bigger room. "

"Great hotel for the price. Super convenient to Ikebukuro train station "

"We really liked this hotel! There were 3 of us, and we each got the single small rooms, but they worked great for just 1 person. It was super clean with a daily refresh of amenities (room service too, if you ask). The breakfast was fantastic and worth it! It had a mix of cultures and very allergy friendly (especially major 7 allergens)! It also was a perfect location in Otsuka, right near train station and had a bunch of shops/dining! All the staff was lovely and helpful! So friendly! I didn’t make it to the spa, but the screens said it was busy, so it must’ve been good for heavy traffic Would def recommend! Also very handicap accessible!"