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"Staff was great and held our bags as we were really early. They did offer early check in but at 2200 yen per hour. We went and got food and came back and they were ready for us. Only thing I recommend is 3-4 towels in the room instead of two. When using the spa you need to take your own towel and I accidentally dropped mine in the shower and didn’t have a replacement in the room. Room has tea and bottled water a plus. "

"We stayed in the corner triple room for 2 nights. The room is large and clean. The condition is excellent! I like the tatami style flooring. The bathroom, toilet and sink are in separate location. So I didn't run into my family members. We had good sleep at night. The location is central with plenty of shops and restaurants nearby. Highly recommended."

"Excellent "

"Clean room, amazing staff."

"The room is small, but the service is excellent not many clothes hanger. Breakfast and happy hour liquor serve is great "

"Great location for Omiya station. Clean, spacious room. Breakfast selection was very diverse and tasty. "

"The room was spotless, the staff were incredibly nice and spoke to me in english which made everything easier. I locked my key in the room I was in and they quickly replaced it with no additional costs to me. My only gripe is that the other guest were loud. They often knocked on doors loudly close to midnight and it would disrupt my sleep. But that was really the only issue. Obviously the room was a bit small, but that’s just how Japanese rooms are— it was great for a solo traveler though."

"Clean room, all staff"

"This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!"