Xpu-Ha Holidays from NZ$1,151

I was very satisfied

The room we stayed in was PD2. During our stay, we noticed an issue in the bathroom, as there was an unpleasant odor similar to that of wastewater.Fortunately, we spent most of our time outside the room exploring the Cancun area, which made the situation more manageable. However, the odor persisted and was uncomfortable. The parking was not available during our stay because they were paving the entrance.

Helpful staff and great having insuite laundry.

I definitely recommend it

The service at the Majestic was exceptional. All staff throughout the hotel, at the bars and the restaurants provided excellent service, always very nice, friendly and helpful. Our room was very clean and spacious and comfortable beds. Anai our room steward always made sure our room was clean, she was the best!! Majestic really stands out for their service model. We have stayed at many hotels in Cancun but Majestic goes beyond by providing butler service. Our butler, Derian provided exceptional service. He made sure we were happy from the moment we checked in. He made sure we had everything we needed until the last day. We will definitely return to this hotel again.