Holidays in Mexico

"The staff was great and very attentive and resort was really great. However, there were some issues with both of our rooms, one of the rooms did not have a working AC unit and the other room did not have a well working toilet so it was kind of a bummer, other than that we enjoyed the stay very much!…""The staff was great and very attentive and resort was really great. However, there were some issues with both of our rooms, one of the rooms did not have a working AC unit and the other room did not have a well working toilet so it was kind of a bummer, other than that we enjoyed the stay very much!WW…"

Reviewed on 13 Apr. 2021

"The outside amenities are amazing. The pool and beach was very clean and spread out. It was unfortunate that the beach (other than the umbrellas) is open to the public. It was great that every room has a private balcony and ours overlooked the ocean. The dinners outside were awesome. The staff was very pleasant, courteous, and helpful. Cannot say enough how great the staff was. They included free covid testing at the hotel. The hotel had multiple restaurants, bars, and shops that you really didn't need to ever leave it. The food was pretty good, especially the mexican restaurant, and the drinks were all delicious. The main part of the hotel, the restaurants, and the outdoor areas all seemed pretty new or renovated. However, the tower we stayed at was very outdated. The tub faucet was loose and would leak and the air conditioner didn't work very well so our room was VERY muggy. The hotel was calm and pleasant during the day but then in the evening/night it turned rowdy. There were a lot of teens/younger people at the hotel when we were there who were very loud and disruptive. They would come down around 9pm without masks and being loud to go out. They would sing, scream, and run throughout the hallways in the middle of the night once they returned from going out. They were so loud that we changed rooms midway through out trip. The hotel was very apologetic but they didnt say anything to the groups. There was also a group that was singing on the beach from 12-4am one night…""The outside amenities are amazing. The pool and beach was very clean and spread out. It was unfortunate that the beach (other than the umbrellas) is open to the public. It was great that every room has a private balcony and ours overlooked the ocean. The dinners outside were awesome. The staff was very pleasant, courteous, and helpful. Cannot say enough how great the staff was. They included free covid testing at the hotel. The hotel had multiple restaurants, bars, and shops that you really didn't need to ever leave it. The food was pretty good, especially the mexican restaurant, and the drinks were all delicious. The main part of the hotel, the restaurants, and the outdoor areas all seemed pretty new or renovated. However, the tower we stayed at was very outdated. The tub faucet was loose and would leak and the air conditioner didn't work very well so our room was VERY muggy. The hotel was calm and pleasant during the day but then in the evening/night it turned rowdy. There were a lot of teens/younger people at the hotel when we were there who were very loud and disruptive. They would come down around 9pm without masks and being loud to go out. They would sing, scream, and run throughout the hallways in the middle of the night once they returned from going out. They were so loud that we changed rooms midway through out trip. The hotel was very apologetic but they didnt say anything to the groups. There was also a group that was singing on the beach from 12-4am one nightWW…"

Reviewed on 10 Apr. 2021

"Very nice resort, something was always going on. The staff was very attentive and helpful Abraham was awesome. The food was great as were the drinks. My favorite bar was kuku’s bar Francisco was super attentive.…""Very nice resort, something was always going on. The staff was very attentive and helpful Abraham was awesome. The food was great as were the drinks. My favorite bar was kuku’s bar Francisco was super attentive.WW…"

Reviewed on 14 Apr. 2021

"We really enjoyed that there were very few people there. The resort is well kept and has very nice pools. The pool selection is good and two of them have swim up bars. Food selections were a bit limited due to covid, but the food was good and we were well fed. The location was also pretty good as it is close to Aqua World. I'd say the best thing was the staff and how friendly and inviting they were. We were there for 6 days and since there were not a lot of people, they remembered our names and made sure we had food and drinks.…""We really enjoyed that there were very few people there. The resort is well kept and has very nice pools. The pool selection is good and two of them have swim up bars. Food selections were a bit limited due to covid, but the food was good and we were well fed. The location was also pretty good as it is close to Aqua World. I'd say the best thing was the staff and how friendly and inviting they were. We were there for 6 days and since there were not a lot of people, they remembered our names and made sure we had food and drinks.WW…"

Reviewed on 4 Apr. 2021

"Their concern for all guest it's the best I've seen so far anywhere. Their cleaning and care about their guest's wellbeing is amazing. Service people are incredible.…""Their concern for all guest it's the best I've seen so far anywhere. Their cleaning and care about their guest's wellbeing is amazing. Service people are incredible.WW…"

Reviewed on 14 Apr. 2021