Top Hotels Near Caleta Chac-hal-al in Xpu-Ha from NZ$103

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."

"The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly. "

"Complimentary room upgrade, amazing service and beautiful grounds made for an amazing stay! Will definitely return!"

"Large resort with lovely covered walkways throughout the resort. Very serene and family friendly. Several pools to enjoy and great snorkelling right off of the beach! Remember to bring beach shoes as the beach has some rocky areas. There is a doubled decker bus that runs every 15 minutes or so, that stops at the lobbies of each of the 6 sister resorts. You can also walk from one end of the sister resorts to the other end in about 20 minutes. Lots of choice at the food buffets and beach side snack bars. You must be dried off and wearing a shirt or other cover up clothing to eat at the beach side snack bars. You cannot take food back to the beach. The a la carte restaurants were all very good as well, lots of choice on the menus. Book your a la carte reservations at guest services immediately upon arrival. There is a mall in the middle of the resort with a Mexican Plaza next door for all souvenir shopping needs. Strikers is a sports bar (all ages welcomed) that is opened 24 hours a day with food and beverages available, located in the mall just off of the Caribe lobby. The only thing missing at this resort, in my opinion, is a coffee bar but there are different types of coffees available at the buffets and beach side snack bars. If you are looking for a relaxing place to unwind, this is the perfect resort!"

"The rooms were cleaned daily and done well. Staff were helpful with any questions. Pools were great."

"Overall the place was great, we had a wonderful time."

"The views were great! Pool was perfect! The host was quick at communicating. Beds were cozy! Great experience!"

"This was a scam. Host didn’t reply to messages as trip approached. VRBO confirmed that host hadn’t logged into system for weeks - as I was at the airport ready to fly out with family. Luckily they (VRBO) did help resolve this, but it was not stress-free and cost us a day of vacation."

"We enjoyed this rental very much. It was clean and well laid out for our family of five women. Back patio gets morning sun for coffee. Pool area was easy access across the grass with plenty of room and umbrellas. Beach sand was fabulous and Palapa for shade. Bedrooms stayed nice and cool. Bathrooms with plenty towels. We had an unexpected cleaning on day 4 which was very nice. Easy taxi to go across hwy for groceries catching one just around the corner toward restaurants. Drivers were very accommodating. Five minute walk to restaurants and marina.Only negative would be the kitchen is in need of updating some items for everyday use. We made it work. There was no bbq on patio even though it showed in pictures and write up. All in all a great value for your money. We would stay again! "