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"Quick stay exactly what I wanted. Had a comfortable bed place clean and tidy and staff were so helpful"

"Lunch was good, and the ambience at their lunch and dinner restaurant was nice"

"Great hotel. Lots of amenities and very close to airport"

"The staff is so rude and not even tell us the shuttle bus to airport is coming."

"As a designated "airport" hotel, it does not offer any benefits as a traveller. First of all, there is no dedicated bus from the airport - you have to wait up to an hour for a private bus which then takes another 15 - 20mins to get to the hotel. To make matters worse, despite the Hotels.Com app having a facility to contact the Hotel.for queries, I am still waiting over 24 hours for a reply. Next, there are no facilities for travellers to freshen up before their flights - so good luck if you've checked out in the morning and then have an evening flight and wanted a quick wash! Then if try and take public transport to Terminal 4, it takes another 45mins to 1 hour - you.may as well stay at a hotel in Central.London! Terrible hotel with such dated rooms and facilities. "

"Very clean, wonderful staff. We stayed on the 1st floor, facing Heathrow Airport, yet did not hear any noise from the jets or traffic. I would definitely recommend prepaying for the breakfast buffet when selecting your room. The buffet was huge, with a large selection of hot and cold food as well as espresso machines."

"Overall breakfast was good staff attention was excellent "

"Truly efficient and comfortable."

"Check in was good. I asked for a low room and was given one. The staff were friendly and helpful. We had a snack of paninis which were good. The room was small and appeared clean and tidy but there were areas eg next to the bed, staining on the walls , that needed more attention. The bed sheet nowhere near fitted, about 8 or so inches short. There were snacks in a machine which we didn't use..£3 for a small Aero? All in all, a good cheap place to stay, convenient to Heathrow airport"