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"Staff were attentive and professional. Not the best breakfast I have had and the tea was poured by the waiting staff and therefore had to wait for them to be available. Not what you expect from a highly end hotel. However, that aside I would stay again but not have breakfast. All other aspects were very good."

"The internet was available but so slow couldn’t do important work stuff that was due. Called front desk they were of no help We had a total of 2 other devices we shut these off hoping internet would get quicker. No such luck"

"Everything is superb "

"The hoyel was a 6 minute public bus ride from Heathrow Terminal 5. Fantastic location to watch the planes tale off. It offered a delicious hot and continental breakfast. The room/bathroom was clean and appeared to be recently updated. The staff was friendly and helpful. I'd stop there again when flying from Ternimal 5. :0)"

"The room service food was poor. Over priced for a pretty shoddy dish. We paid £50 for two dishes, soft drinks and tea. That we would be OK but the duck salad was a joke. "

"The duvet wasn’t warm enough"

"A great place to stay for flights departing from LHR Terminal 4. It was clean, with basic amenities, and a self-serve breakfast. The breakfast included some hot foods (eggs, bacon, beans) and cold foods, with yoghurt and limited fruit options. "

"Beautiful place. Beautiful rooms. So much to do "

"Although modern and clean, the room was very small with no window. Ideal location in the terminal but expensive, as doesnt include breakfast and no facilities. "