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"This is my second time staying here and has always been very good. It was still good, but I was disturbed alot by the neighbour next door talking incredibly loudly on his phone. Also, I would have liked to not receive an email the day before I am due to check out, asking me to check out online. I think it takes away from your experience of being away if it feels like the hotel is rushing you to check out. "

"Clean, comfortable and helpful staff"

"Clean room"

"Lovely hotel, excellent service and all staff so friendly and helpful. My husband uses a wheelchair and the hotel was generally pretty wheelchair friendly. No accessible rooms as such with grab rails etc. However, after speaking to a very helpful person at reception before booking, we booked a room with level access. It's a shame there's a huge step up to the shower, so my husband struggled with that. These rooms could be made accessible relatively easily if wanted. If that was done, we'd be happy to return as everything else was fantastic!"

"Staff are superb. Breakfast excellent selection & choice "

"Everything was excellent"

"During my 3 nights stay I had no room service at all. Unfortunately the swimming pool was closed for the whole week, but leisure fee was still charged at full price per night."

"Staff very friendly and attentive "

"Our 2nd stay here, staff are very friendly and helpful, the room was spacious felt very homely. Very close to city centre and shops would definitely stay again. Was planning on using restaurant but met friends and had meal with them"