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"Really good hotel -we will definitely stay again when going to Legoland "

"IT WAS A GOOD STAY , STAFF FRIENDLY, FUN GAMES , DECENT GYM ALSO... THE HOTEL HAS ONLY THE ONE PINBALL MACHINE, I THINK IT WAS MY MISTAKE BUT THOUGHT IT HAD MORE & INCLUDED THE GUEST ROOMS - BUT SADLY NOT 😥 BUT , I WOULD STAY THERE AGAIN ! ALSO , YOU CAN DRINK IN THE BAR AFTER 11 PM ... NICE "

"The breakfast was tasty and fresh. Room was clean and staff were friendly and helpful. "

"No breakfast available. The lift does not work. Bath water only warm not hot. Staff were polite and helpful. Brilliant positioning within the town."

"Great staff Great food Great experience "

"Room 518 was poorly kept. The net curtains were black from never being cleaned, air conditioning unit has never been cleaned, a single seater chair thats never been cleaned as its thick with black caked on dirt and is full of dust/dead bugs and the shower was either boiling hot or ice cold nothing inbetween. I had my wife and 2 year old with me and just as we had settled it would have been a pain to move rooms. Told reception in the morning who couldnt care less( think her name was nisha(but she was indian)) absolute poor service from her and she shouldnt be in hospitality. "

"Lovely hotel friendly staff the only thing let it down were the pillows "

"Breakfast was booked with the room booking but was a "

"The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable. "