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Reviews of Whitianga Campground

2 out of 5
Whitianga Campground
6 Bongard Road, Whitianga

Reviews

6.4
Rating 10 - Excellent. 8 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 19 out of 59 reviews" "
Rating 4 - Poor. 11 out of 59 reviews" "
Rating 2 - Terrible. 6 out of 59 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

wayne, torquay

Travelled with partner
Liked: Cleanliness
Nice setting, there was no one at the offices, no communication, a mouse ran across the floor Overall we did enjoyed our stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tarun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is good for the stayers & specially family ad there's plenty of space for kids to play and roam within the property.
Stayed 1 night in Dec 2023

4/10 Poor

Gerlie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on 11 Nov 2023
the guests didnt include their 2 adult children in their booking, and were unhappy to pay the additional charge, which i had discounted by 25%They also were under the impression that the accommodation had 2 bathrooms, none of our chalets have 2 bathrooms, and there wouldnt have been an inconvenience for 2 adults, as bookedIts unfortunate that they drove so far to feel let down,but the errors were made at the time of booking

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit we stayed needed to do big maintenance starting from Bathroom and finishing windows (shower was leaking, it was hard to close windows) and couple of fans in the unit would be great as it was very hot and kids could not sleep at all. so was not quite enjoyable stay.
Stayed 1 night in Jan 2020
Response from Mac on 3 Feb 2020
thanks for the feedback, its a pity we werent aware of the issues you raised , we could have made fans available, as for the shower, we checked them all cant find any leaks, as your name has been withheld we cant identify the cabin you stayed in,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly quiet atmosphere, well presented cabin, and grounds were well kept.
Stayed 1 night in Jan 2020
Response from Chez on 5 Feb 2020
Thank you for your feedback, it is appreciated. I am glad you enjoyed your stay with us. Cheryl

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Steve was so helpful and friendly. Great location. Great ammenities
Stayed 1 night in Jan 2020
Response from Cheryl on 16 Jan 2020
Thank you for your feed back, we are glad you had a good stay with us here at Whitianga Campground

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Cottage had old school charm, felt like a kiwi batch. But in need of an upgrade in the kitchen and bathroom especially.
Stayed 2 nights in Jan 2020
Response from Cheryl on 8 Jan 2020
Thank you for staying with us and we appreciate your feedback. Cheryl

8/10 Good

Leung

Liked: Cleanliness, property conditions & facilities, room comfort
So far so good. If one token could take 10 mins hot water shower would be good
Stayed 1 night in Dec 2019
Response from cheryl on 3 Jan 2020
Thank you for your feedback. Yes I understand about the showers I myself would like a longer shower but due to the amount of guests staying and water available this is not possible. Thank you for staying with us

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rhe location was very good and the staff were helpful
Stayed 2 nights in Feb 2019

10/10 Excellent

Sandy B, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but all you need!
We're A couple and two friends who really enjoyed our one night's stay. Everything was as expected. The beds were comfortable. We bought our own sheets as requested and actually bright own pillows too. The ones provided were quite thin so one could double up if needed. We ended up with two double beds and plenty of space for our overnight stay. The showers (token operated for five minutes hot water) were very spacious. Please note there is no soap in the toilet though this is to be expected. It rained heavily and was very windy overnight but we were extremely cozy and didn't get any disturbance. We enjoyed our stay and it was only 30 min drive to Hahei (hot water beach or trail to cathedral cove). Steve the caretaker was very helpful and great recommendation of Frankies Pub! It was good value for money (especially during high peak season) and highly recommended for people who have realistic expectations.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The price is great and the property is maintained and clean but the beds are very soft and the pillows are virtually non existent.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely location but everything else was horrible. Only stay here if last resort and even then, reconsider your ability to drive to the next town.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
The wifi wasn’t strong enough to reach all areas of the property
Stayed 3 nights in Jan 2019
Response from Mac on 8 Jan 2019
Hi I am surprised to hear that, as feedback i have had is that the zenbu signal covers most of the campground, and we have additional WIFI from Vodafone within 50 metres of the office, Regards Grant

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great spot but needs upgrading badly. Cabins are old and tired and bedding was very average.
Stayed 1 night in Dec 2018
Response from Mac on 10 Jan 2019
You are anonymous for some reason, i assume you stayed in one of our self contained units, as in the cabins we ask guests to bring their own linen, beds have covers and pillows. We unashamedly describe it is an old fashion campground today and will be tomorrow, and if thats not your scene, look elsewhere, fortunately alot of out guests think its kind of quaint, as long as its clean right

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay,
Really enjoyed my stay, would recommend!
Stayed 1 night in Dec 2018

6/10 Okay

Ed, Auckland

Travelled with partner
Nice grounds, amenities & operator. Was not clearly spelt out that there were NO towels or bed linen supplied. All in all a very 1970's experience No smoke detectors fitted in the cabin.
Stayed 1 night in Nov 2018
Response from Mac on 29 Dec 2018
We received a message from Expedia regarding the smoke detector, there was in fact one in the cabin, sometimes they are removed if the battery starts beeping when loosing its charge

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018

2/10 Terrible

Misty

Disliked: Property conditions & facilities, room comfort
Supplied Beds but not Sheets!
I have never before stayed in accommodation where you are not supplied with towels OR SHEETS! Pillows check, Bedspread check, cutlery check. But seriously no where is it advised you have to supply these yourself! Absolute joke.
Stayed 1 night in Feb 2018
Response from Checkmate on 29 Apr 2018
Really Misty, it is not uncommon for guests to supply sheets in cabins, it is reflected in the price, this is true of cabins 1 to 6, units 7 to 11 are self contained, I will review the property description with Expedia

4/10 Poor

mike, nz

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
overpriced
pretty basic camping ground, ordered a cabin which was fine, however i felt the amenities, toilet and shower were pretty run down and could have been better for the price.. This was a $45-$50 room not $85...
Stayed 1 night in Feb 2018

6/10 Okay

Tony, Bundaberg

Disliked: Property conditions & facilities, room comfort
Away from the crowds
Basic old fashioned (1960's) style campground. Clean enough and quiet. Cabins, tent sites and powered van and motorhome sites. Read the fine print on facilities and what is supplied.
Stayed 3 nights in Feb 2018

8/10 Good

Brian

Liked: Staff & service, room comfort
The cabins were great value.
The cabins were great value, had a well equipped kitchen as well as the use of the great communal areas. The staff were very helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing end to our holiday
Upon check-in we discovered that linen for beds would be an additional cost. I explained to the staff that when you book a cabin with beds you would expect linen to be supplied, unless stated otherwise, and that their establishment did not state this on the booking website. It makes their price look cheaper compared to other establishments when it’s not really. The staff didn’t seem to care about this and weren’t willing to be accommodating to their error. The photos on the booking site also show the beds nicely made up – but they’re not, which is extremely misleading! There appeared to be only one shower and toilet for the entire establishment. The shower had extremely limited hot water (they were only short timed showers to begin with), and with multiple park users using the one shower, it ran out of hot water very quickly! Facilities were old. Set top box wasn't plugged in correctly. Cobwebs on ceiling haven't been dusted in a long time. Out of 17 accommodation places we stayed at during our 22 day holiday, this was the most disappointing!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Although the camp was alittle out of town it was clean tidy and quiet.
Stayed 2 nights in Jun 2017

6/10 Okay

henry

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

anton, jakarta

Nice surrounding, nice people
Even we came late at night, they are waiting for us
toilet and bathroom
room 5 and 6
nice surrounding

6/10 Okay

kirsty

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to beach, basic campground
Cabin was clean and tidy. Nice verandah. Close to beach and half hour walk to shops. Staff friendly. Only thing was bathroom could have been cleaner.

10/10 Excellent

Natalia, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation. Right next to the beach :)
I loved it. Huge house for little price. Some stream/river in the backyard. Terrace at the back of the house. Friendly staff and beautiful cat :) very clean and comfy and heaters and lounge and everything you need for a good stay with mum and brother :) right next to the beach. Very quiet. You must try this accommodation :)

6/10 Okay

mb, hamilton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely people. Amenities scarce no sheets on bed not impressed that site didn't tell me I needed to bring sheets blankets and towels

8/10 Good

Roisin, Ireland

Liked: Staff & service
Simple accomodation in a great location camping with comfort

6/10 Okay

Benjamin, Uk

Disliked: Cleanliness
Mouldy smell and not very clean but otherwise ok.
Cabin had a mouldy smell. Otherwise uneventful and ok.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the beach
Close to the beach, friendly staff but cabins could do with some updating and a thorough clean.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated facilities
camp ground not well maintained, muddy and soggy when raining. Kitchen and bathroom facility not clean. Beds are not in a good condition, bed bugs?

2/10 Terrible

Mike, Central Nth Island

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish Camp Ground in Whitianga
Arrived to be greeted by woman who had clearly been drinking. Room had leaks that required us to dry floor and put pots under to catch rain. Beds all unmade, no sheets towels or any milk tea coffee etc in room, Bathroom/shower a disgrace. As we were going out for tea we left without confronting the owners. Slept in our sleeping bags for our 1 night stay ... would not have stayed a 2nd night ... worst accomodation we have ever seen, anywhere.

6/10 Okay

Jennifer, New Zealand - Auckland

Disliked: Cleanliness, property conditions & facilities
Facilities: Old; Value: Moderate; Service: Basic; Cleanliness: Lacking;

10/10 Excellent

Katie, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Bargain; Service: Outstanding; Cleanliness: Pleasant;

8/10 Good

Jim, New Zealand - Wellington

Liked: Staff & service
Facilities: Basic, Everyday; Value: Average price, Reasonable; Service: Professional, Friendly, Courteous; Cleanliness: Tidy, Clean; Nice people running place

6/10 Okay

Heidi, New Zealand - Auckland

Facilities: Basic; Value: Excessive; Service: Polite; Cleanliness: Clean; Not the caravan I was expecting and certainly wouldn't have paid $155 for the night.

8/10 Good

Barbara, New Zealand - Taranaki

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Oona, New Zealand - Hawkes Bay

Disliked: Cleanliness, staff & service, property conditions & facilities
Service: Rude; terrible and the place left a bad taste in your mouth - don t stay there

8/10 Good

Angela, New Zealand - Auckland

Disliked: Staff & service
Value: Affordable; Service: Unhelpful; nice beach accros the road

4/10 Poor

Kiran, New Zealand - Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Horrible; Value: Excessive; Service: Sloppy; Cleanliness: Filthy, Smelly, Grubby, Insects everywhere. ;

8/10 Good

Stephanie, New Zealand - Bay of Plenty

Liked: Staff & service
Facilities: Basic; Value: Affordable; Service: Friendly; Cleanliness: Tidy; very close to the beachs

10/10 Excellent

Sara, New Zealand

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Inexpensive; Service: Go the extra mile; Cleanliness: Nice; Very accommodting we asked to have extra people camp on our cabin site, no problems.

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Toliets stunk horribly ; Value: Could be better; Service: Amateur; Cleanliness: Poor; Toilet shower block needs to be updated, didn't have liquid soap 4 washing hands after toileting

6/10 Okay

Anna, New Zealand

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired; Value: Rip-off; Service: Basic; Cleanliness: Lacking; nothing for kids

4/10 Poor

Amelia, Australia - VIC - Melbourne

Disliked: Cleanliness, property conditions & facilities
Facilities: Shabby, Run-down; Value: Rip-off; Service: Basic; Cleanliness: Grubby; Disappointing. The 'manager' said it was subjective - the state of the cabin.

4/10 Poor

Aidan, New Zealand

Disliked: Cleanliness
Facilities: Basic; Value: Over-priced, Could be better; Service: Sufficient, Polite; Cleanliness: Filthy, Grubby, Unsanitary; Wouldn't stay agian.

6/10 Okay

Niall, New Zealand - Christchurch

Disliked: Staff & service
Service: Not booked in!;