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Tuluna Tulum Hotel

4.5 star property
Luxury spa lodge near Tulum National Park
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Tuluna Tulum Hotel

Rooftop pool
Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Private pool
Exterior
Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View
Deluxe Apartment | View from room
Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle Balam Dzakab, Tulum, QROO, 77760
  • Popular LocationTulum National Park17 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso14 min drive
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Room options

Basic Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Highlights

Garden
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Fridge
Dining table
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Apartment

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
3 bedrooms
  • 100 sq m
  • Sleeps 10
  • 2 Single Beds, 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed, Terrace

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Highlights

Garden
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Fridge
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Apartment

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Tulum

Tuluna Tulum Hotel is located in Zama, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Tulum National Park - 17 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 14 min drive
  • Playa Ruinas - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Mercado Tulum - 19 min walk
  • Rossina Cafe - 6 min walk
  • Las BBQ Tulum - 13 min walk
  • Carl's Jr. - 17 min walk
  • Coati Café Tulum - 13 min walk

About this property

Tuluna Tulum Hotel

Luxury lodge near Tulum Mayan Ruins
Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk and smoke-free property
Room features
All guest rooms at Tuluna Tulum Hotel include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and printers.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Rainfall showers and hairdryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/cupboards, separate dining areas and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Freezer
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tuluna Tulum Hotel Lodge
Tuluna Tulum Hotel Tulum
Tuluna Tulum Hotel Lodge Tulum

Frequently asked questions

Is Tuluna Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tuluna Tulum Hotel?

Self-parking is free at this property.

What time is check-in at Tuluna Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tuluna Tulum Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Tuluna Tulum Hotel located?

Located in Zama, this luxury lodge is 0.9 mi (1.4 km) from Tulum National Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Hospital de Tulum are also within 1 mile (2 km).

Tuluna Tulum Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay here. It is located in an area that is just starting to expand so it's kind of lonely out there but staff and the place itself was amazing

8/10 Good

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it because it had spacious living area and it included kitchenware in the kitchen. parking space is somewhat limited and wished the had access to the wifi in the rooftop area

6/10 Okay

Fushawnda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities

2/10 Terrible

JIN

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nos hicieron esperar 40 minutos para check in diciendo que no tiene información de mi reservación.
Stayed 2 nights in Oct 2022

2/10 Terrible

Wanxia

Travelled with family and small children
Disliked: Staff & service
Try not to stay at this hotel. There are a lot more other better options in the area.
Stayed 6 nights in Aug 2022

8/10 Good

Lizeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful rooms. Very comfortable beds, showers, linens. Loved the private pool.
Stayed 3 nights in Aug 2022

10/10 Excellent

Huda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely amazing. We reserved a residence with a plunge pool and had a great time. The room service was very fast (about 15 minutes) and we were very satisfied with the two pizzas we ordered. The only thing this place is missing is a gym for those looking to exercise. It is a little far from most restaurants and attractions so I would definitely recommend renting a car. Do not rely too much on Apple Maps because it will try to take you through roads that are still dirt with lots of bumps that can ruin your rental car. I would rather stay here than stay on the beach which is 3x more expensive for water you can’t even get into because of all the seaweed. We’ll definitely be coming back here if we visit Tulum again.
Stayed 3 nights in Jul 2022

6/10 Okay

Edgar A

Stayed 5 nights in Mar 2022

2/10 Terrible

Mirelis

Travelled with family
Disliked: Cleanliness, staff & service
The worst place to stay in Aldea Zama tulum , I pay for a room , they re have my recervacion even was already pay , the next day the light at the kitchen started licking, was very scared, the only thing they tell me was is I want free breakfast really , please don’t book here terrible service, don’t get fool by pictures, they also own other properties be careful, Rumba hospitality, you guys see don’t book 👀
Stayed 2 nights in Mar 2022