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Hotel Palass

3.0 star property
Toluca hotel in Delegación San Lorenzo Tepaltitlán I with 24-hour front desk and restaurant

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Photo gallery for Hotel Palass

Exterior
Exterior
Deluxe Room
Shower
Deluxe Double Room
In the heart of Delegación San Lorenzo Tepaltitlán I, Hotel Palass offers a warm welcome with its on-site bar and restaurant. Connect to WiFi, enjoy convenient parking options, and take advantage of the 24-hour front desk for a seamless stay.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sept 24 - Sept 25
Check availability for tonight Sept 24 - Sept 25

Tomorrow

Sept 25 - Sept 26
Check availability for tomorrow Sept 25 - Sept 26
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Vialidad José López Portillo, 306, Toluca, MEX, 50010

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

About this property

Hotel Palass

Hotel near Galerias Metepec Shopping Center
You can look forward to a bar, conference space and a restaurant at Hotel Palass. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and 1 meeting room
  • A lift
Room features
All guest rooms at Hotel Palass offer comforts, such as laptop-friendly workspaces, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 861 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

More

  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

HOTEL PALASS Hotel
HOTEL PALASS Toluca
HOTEL PALASS Hotel Toluca

Frequently asked questions

Is Hotel Palass pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palass?

Self-parking is free at this property.

What time is check-in at Hotel Palass?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palass?

Checkout is at 1:00 PM.

Where is Hotel Palass located?

Located in Delegación San Lorenzo Tepaltitlán I, this hotel is within 3 miles (5 km) of St. Christopher Church, Galerias Toluca and Portales de Toluca Shopping Center. The Cosmovitral and Temple of Carmen are also within 3 miles (5 km).

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Reviews

Hotel Palass Reviews

6.6

7.6

Cleanliness

7.0

Staff & service

9.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

OSCAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel de paso. NO familiar. Vista al motel y ruidoso. Canales pornográficos. Pésimo Expedia por ponerlo como opción. Se pagaron 2 noches y tuvimos que cambiar de hotel. No regresaron el dinero.
Stayed 2 nights in Mar 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, si lo que deseas es algo de una noche o solo para dormir,
Stayed 1 night in Nov 2021