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Terrace/patio
Iron/ironing board, free WiFi, linens, wheelchair access
Iron/ironing board, free WiFi, linens, wheelchair access
Iron/ironing board, free WiFi, linens, wheelchair access

Guest reviews

4.3/5 Excellent
277 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Map

Explore the area

Popular LocationShibuya Crossing14 min walk
Popular LocationTokyo Midtown12 min drive
Popular LocationYoyogi Park16 min drive
AirportTokyo (HND-Haneda)29 min drive

Choose dates to view prices

  • Family Room

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 6
    More detailsFamily Room
  • Shared Dormitory, Women only

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 1
    More detailsShared Dormitory, Women only
  • Shared Dormitory, Mixed Dorm

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 1
    More detailsShared Dormitory, Mixed Dorm
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Deluxe Double or Twin Room, 1 Double Bed with Sofa bed

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsDeluxe Double or Twin Room, 1 Double Bed with Sofa bed
  • Superior Twin Room

    4.7/5 guest room rating

    Room amenities

    • 11 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Twin Room, Shared Bathroom

    4.2/5 guest room rating

    Room amenities

    • 8 sq m
    • Sleeps 2
    More detailsTwin Room, Shared Bathroom
  • Double Room, Shared Bathroom

    4.3/5 guest room rating

    Room amenities

    • 8 sq m
    • Sleeps 2
    More detailsDouble Room, Shared Bathroom
  • Comfort Room (MUSTARD Comfort)

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 6
    More detailsComfort Room (MUSTARD Comfort)

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, MUSTARD HOTEL SHIBUYA - Hostel is in the entertainment district and near a train station. Shibuya Crossing and Tokyo Tower are notable landmarks and Disneyland® Tokyo is a popular local attraction. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Yoyogi National Gymnasium. Spend some time exploring the area's activities, including hot springs. Our guests appreciate the hostel's convenience for public transport: Shibuya Station is 15 minutes by foot.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Shibuya Crossing - 14 min walk
  • Tokyo Midtown - 12 min drive
  • Tokyo National Olympic Stadium - 14 min drive
  • Yoyogi Park - 16 min drive
  • Meiji Jingu Shrine - 21 min drive

Getting around

  • Ebisu Station - 11 min walk
  • Shibuya Station - 15 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • Buy Me Stand - 2 min walk
  • サパナ - 3 min walk
  • Hokka-Hokka Tei - 4 min walk
  • アグーズカフェ - 5 min walk
  • 526 - 5 min walk

About this property

MUSTARD HOTEL SHIBUYA - Hostel

Tokyo hostel in Shibuya, near Shibuya Crossing
Along with a restaurant, this hostel has a bar/lounge and a coffee shop/café. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a microwave in a common area and concierge services. All 106 rooms offer complimentary wireless Internet access.
MUSTARD HOTEL SHIBUYA - Hostel offers 106 forms of air-conditioned accommodation with complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free cooked-to-order breakfast available daily 8 AM–11:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar

Things to do

Art gallery

Family friendly

Laundry facilities

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage

Languages spoken

English
French
Indonesian
Italian
Japanese
Korean
Spanish

Outdoors

Rooftop terrace

Spa

Hot springs
Hot springs open from 11:00 AM to 11:30 PM

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Designated smoking areas
Shared microwave

Room amenities

Bedroom

Air conditioning
Heating
Linens

Bathroom

Towels

More

Iron/ironing board (on request)
Slippers
Window screens

Policies

Check-in

Check-in between 2:00 PM and 3:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Hot springs access available from 11:00 AM to 11:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at MUSTARD HOTEL SHIBUYA - Hostel and receive a full refund?
Yes, MUSTARD HOTEL SHIBUYA - Hostel offers free cancellation on select room rates, because flexibility matters! Please refer to MUSTARD HOTEL SHIBUYA - Hostel cancellation policy on our site for more details about any exclusions or requirements.
Is this hostel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
MUSTARD HOTEL SHIBUYA - Hostel doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to 3:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary).
Where is this property located?
Located in Shibuya, this hostel is 0.7 mi (1.2 km) from Shibuya Crossing, and within 3 mi (5 km) of Meiji Jingu Shrine and Tokyo Tower. Tokyo Sky Tree and Disneyland® Tokyo are also within 16 mi (25 km). Shibuya Station is 15 minutes by foot and Ebisu Station is 11 minutes.

Guest reviews

Overall score and ratings for MUSTARD HOTEL SHIBUYA - Hostel

4.3
Excellent
5 - Excellent
129
4 - Good
111
3 - Okay
22
2 - Mediocre
10
1 - Poor
5
4.3
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Quite stylish, lovely restaurant and bar, lovely staff, discounts to cool events/nights, bed is very comfortable.

    Stayed 12 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great and convenient location. Friendly and accommodating staff. Cool vibe

    Stayed 10 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 5 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Feb 2020