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We often stay in Taupo for both work and leisure. This was an overnight trip and we didn't check in until after 6pm and checked out early the next morning. We used the pool and the private grotto in the evening and these are lovely - very relaxing.
Nice room, clean and convenient. Amazing view of the lake. Housekeeper comes early, even if you are still sleeping/ not checking out. Some maintenance staff tried to come in to check the shower at 9ish, sounded suspicious, didnt even wait after knocking before trying to barge into the room.
The pool is amazing, and on that basis this place is great for families. Customer service not good at main exception, also the fact you aren't allowed to take any form of food or drink to the pool isn't great (feels like a way to extract more money out if families).
Friendly staff who went the extra mile. Very nice clean apartment, spacious and modern with everything you could possible need/want. Even down to the tea selection! We would recommend this place to anyone wanting a quiet modern and well appointed place to stay.
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