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"Amazing experience with this property, always packed with toiurist and reasonabyy close to subway station"

"Great location. Walkable to many restaurants. Only a 10-minute walk to Shinjuku Station."

"The hotel is in a fantastic location , our room was quite large , fantastic views . We were on the 30th floor and the WiFi was very bad , upload speed was less than 5mbs and upload was lower. The lounge on 47th floor was useless as there was no food , free coffee and soft drinks but you had to order drinks in a vending machine. But the location made up for everything else. "

"Great overall experience "

"Very clean room and hotel. Staff was excellent. Breakfast buffet was amazing. Definitely will stay again next time I overnight in Haneda Airport. "

"Central location. Can be loud at night. A lot of hustlers within steps of the hotel trying to convince you to get a massage or go to a girly bar. Most likely scammers. The hotel is super busy and waiting for elevators can be annoying. Best thing about this property is the central location "

"Disappointed in my stay. For the price I payed me and my husband felt discriminated from the start because of our tattoos. To begin I payed a decent price for a view of the tower room . We did have a view but in the third floor we were in the sight of the park so the entire park could see into our room.Upon arriving the never offered to take our bags even though they had offered to the guest around. Every night there was young girls waiting in the elevator area and then men from the 33 and up floors would badge them in . It seemed like they are okay with prostitution at hotel . Very displeased with this “5 star “ hotel "

"Basic cleaning only "

"Outstanding property. Location is great in shinjuku- slightly away from the bustle and crowd of shinjuku. Walkable to everything shinjuku/harajuku/shibuya. 7eleven in basement, line of restaurants 3min walking distance, daisy bakery right next door (excellent for coffee breakfast). Rooms are smallish (normal for japan) and good quality. Highly recommend. "