Pan Pacific Hotels & Resorts in Tama

"All are excellent, I will come back!"

"The Gracery is an excellent choice for your visit to Tokyo if you want to be in the center of it all. Great location. Really nice rooms. Great amenities. Highly recommended "

"Great area!"

"This hotel was the perfect place for our stay. The room was clean with a very spacious bathroom. There were normal and blackout curtains (for those who need total darkness to sleep). Cleaning staff would always make our bed and took out the trash when needed. Hotel staff were very friendly when we first arrived and helped us check in. We also tried the AYCE breakfast and it was definitely worth it. There was a great variety of American and Japanese breakfast. The baked goods area was the highlight as the croissants and breads were still so soft. There is also a bread toaster with various fruit jams. Overall, I would definitely stay here again for the easy access to shinjuku station and night life. "

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was fine, it served its purpose, but was not worth the price tag. "

"Airport shuttle reliable - don’t be put off by the very long queues at 5am as the buses come frequently and the queue moved quite quickly. The room accommodated 3 adults (one on a sofa bed) and although it was a short layover allowing only a couple of hours sleep after relaxing in the hot springs spa bath for an hour, it was nice to lie down in complete darkness and I would probably just organise flights to allow more time at the hotel next time, including an extra visit to the baths or the hot stones option."

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"great location"

"Breakfast was delicious. The baths were relaxing and spacious. "