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This is a really classic hotel, beautiful decor, excellent staff, good facilities and a high level of comfort. Would put it on a par with the Ritz London.
A great hotel, with old world charm located very centrally in St. Petersburg. Generaly, very few Russians speak english but almost all the hotel staff did and were very helpful. The hotel was the former Hotel Europa and has some character. It is very elegant and old wordly.
I think they make an effort at this hotel, its good. A real experience. The shower i had was a mixer that was not great, average bath and no detachable shower head, they had two toilets in bathroom but no detachable shower head... go figure.
This palace experience is exactly what you want and fitting for St Petersburg. Location was a lovely 25 minute walk along the river to the Hermitage. We were welcomed with champagne and chocolates. Throughout our stay the staff were almost like family, caring, attaentive and willing to help with ...
There is nothing really to say, it was perfect. The only possible negative comment I could make was re the cost of breakfast. It was far to expensive and not worth the money. Everything else was fine.
We stayed for three nights and almost had to stay a forth as our flight was cancelled. The hotel staff were really helpful and is recommend this hotel to anyone.
Beautiful Hotel, Warm Feelings, Splendid Christmas Mood, Lovely Friendly Staff, Amazing location, Delicious Food ... loved my stay so much. One of my preferred hotel experiences in Europe.
Enjoyed our stay. Very quiet and clean hotel. Slept like a log. Staff very friendly and helpful. Beds are enormous and very comfortable.
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