Ratings based on 992 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Chula Vista , Ca.

Posted 2 Jul. 2020
I feel staff should have more info on restaurants which are open during covid. Staff stated that all restaurants were closed during covid. We took an uber and saw a few restaurants were open for dine in. Oh well.
Comment from Hotel Management
5 Jul. 2020 by Janet, Hotel Management
Dear Guest, Thank you very much for the top rate. I hope you can come back when things get back to normal. Take care Best Regards
4 out of 5
by A verified traveller

Posted 2 Jun. 2020
Comment from Hotel Management
2 Jun. 2020 by Hotel Management, Hotel Management
Dear Anonymousl, Thank you very much for taking the time to review your stay. Please be safe, Best Regards
2 out of 5
by A verified traveller

Posted 31 May 2020
I stayed in the one bedroom suite and loved the spa tub in the room and the neat fireplace. I did not like how long checking in took and the employees did not communicate with me so i stood there for some time. Also got a call at night about complaint for loud talking. That is ridiculous!
Comment from Hotel Management
31 May 2020 by Janet, Hotel Management
Dear anonymous, I apologize for the slow check in process, we have new employees in training, I am sure they will get more confident with a little more time. I am glad you enjoy the room. This a quite location and we try to accommodate avery guest, and sometimes is hard to have everyone happy. Best Regards
5 out of 5
by A verified traveller

Posted 30 May 2020
Clean, close to the beach, with plenty of shopping nearby
Comment from Hotel Management
31 May 2020 by Janet, Hotel Management
Dear Rudy, Thanks for the nice review, I am glad you enjoy your stay and our location. Hope to see you back soon. Best Regards
4 out of 5
by A verified traveller

Posted 1 Apr. 2020
Comment from Hotel Management
5 Apr. 2020 by Janet, Hotel Management
Dear Guest; Thank you for taking the time to review your stay. We hope you have decided to stay with us again in the future. Thank You, Janet
4 out of 5
by A verified traveller

Overall

Posted 24 Mar. 2020 on Hotels
Hotel was nice, room was clean, staff was great. I enjoyed my stay but will not stay again. I had to go outside to use my phone cuz i had no signal in the room. I had 2 older boys that didnt go cuz they had to work and it was hard for them to call me or me call them. Some nights it was cold and still had to sit out in the cold to call them. Not very happy on that part.
Comment from Hotel Management
25 Mar. 2020 by Janet, Hotel Management
Dear Guest, We appreciate your feedback. Best Regards
5 out of 5
by A verified traveller

Posted 21 Mar. 2020 on Hotels
Comment from Hotel Management
22 Mar. 2020 by Janet, Hotel Management
Thank you so much for taking the time to rate your stay. Best of lucks and stay safe.
4 out of 5
by A verified traveller

Posted 19 Mar. 2020
Comment from Hotel Management
20 Mar. 2020 by Janet, Hotel Management
Thank you very much for rate your stay! Best Regards
5 out of 5
by A verified traveller

Posted 19 Mar. 2020
Found everything about this property to be very good, with the exception of the coffee which was not the best.
Comment from Hotel Management
20 Mar. 2020 by Janet, Hotel Management
Dear Guest, We are happy to hear you enjoy your stay, we appreciate your coffee feedback and will make the changes necessaries. Best
4 out of 5
by A verified traveller

Posted 18 Mar. 2020
Comment from Hotel Management
20 Mar. 2020 by Janet, Hotel Management
Dear Guest, Thank you for taking the time to rate your stay. Hope you can visit us again. Best