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Get an overview of this hotelFamily-friendly hotel with 3 restaurants and 2 outdoor pools

VIP Room Upgrades & More

Location

This family-friendly Siem Reap hotel is located near the airport, within 2 mi (3 km) of Cambodian Cultural Village, War Museum Cambodia, and Wat Kesararam. Siem Reap Crocodile Farm and Lucky Mall Super Market are also within 3 mi (5 km).

Hotel Features

This hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a golf course, 2 poolside bars, and 2 bars/lounges are onsite.

Room Amenities

All 29 individually decorated rooms feature free WiFi and sofa beds. In addition to upscale touches like fireplaces and deep soaking tubs, guests will find TVs with cable channels and balconies.

Palace Residence & Villa Siem Reap

No. 555 Phum Kruos Khum Svay Dangkum Siem Reap

Hotel Amenities

Hotel Amenities

Palace Residence & Villa Siem Reap features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 240 square feet (22 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. A roundtrip airport shuttle (available 24 hours) and a theme park shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis. The property may provide extended parking privileges to guests after check-out (surcharge).

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Free airport transportation 
  • Total number of rooms - 29 
  • Number of floors - 3 
  • Babysitting or childcare 
  • Number of bars/lounges - 2 
  • Number of poolside bars - 2 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free ferry terminal shuttle 
  • Parking (limited spaces) 
  • Gift shops or newsstand 
  • Luggage storage 
  • Concierge services 
  • Rooftop terrace 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Meeting rooms 3 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Picnic area 
  • Porter/bellhop 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 240 
  • Conference space size (meters) - 22 
  • Number of meeting rooms - 3 
  • Golf course on site 
  • Conference center 
  • Free self parking 
  • Free parking nearby 
  • Number of buildings/towers - 1 
  • Supervised childcare/activities 
  • Number of outdoor pools - 2 
  • Outdoor tennis court 
  • Children's pool 
  • Sauna 
  • Steam room 
  • Tennis on site 
  • Safe-deposit box at front desk 
  • Free shopping center shuttle 
  • Shopping on site 
  • Snack bar/deli 
  • Spa treatment room(s) 
  • Swim-up bar 
  • Free theme park shuttle 
  • Tours/ticket assistance 
  • Wedding services 
  • Free WiFi 
  • Year Built 2008 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Theme park shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Parking (limited spaces), Free parking nearby

Room Amenities

  • Fireplace 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Balcony 
  • Air conditioning 
  • Free weekday newspaper 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Television 
  • Iron/ironing board 
  • Desk 
  • Sofa bed 
  • Separate dining area 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Individually decorated 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Soriya Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Ecotours nearby 
  • Free bicycles on site 
  • Golf lessons on site 
  • Helicopter/airplane tours on site 
  • Mountain biking on site 

Spa Services

Kainnorasta has 9 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments 
  • Body scrubs 
  • Body wraps 
  • Couples treatment rooms 
  • Facial treatments 
  • Massages 
  • Number of treatment rooms 9 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 1:30 AM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Noise-free rooms not guaranteed

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: USD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Palace Residence
  • Palace Residence Villa Siem Reap
  • Palace Residence Siem Reap
  • Palace Residence Villa
  • Palace Residence Villa Hotel
  • Palace Residence Villa Hotel Siem Reap
  • Palace Villa
  • Villa Palace

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Privilege Benefits

Book a stay in a Privilege Suite 1 Bedroom, Privilege Villa 1 Bedroom, Privilege Villa 1 Bedroom Private Pool, Privilege Villa 2 Bedrooms Private Pool, or Privilege Presidential Villa 3 Bedrooms Private Pool, and receive the following:

  • Express check-in and check-out service (advance notice is required)
  • 2-way airport transfers (flight details are required)
  • Daily breakfast in the hotel restaurant
  • Daily fruit platter in-room
  • Welcome drink and cold towel on arrival
  • Cambodian welcome scarf on arrival
  • Refreshing coconut juice in-room on arrival
  • Daily access to Club Lounge with free-flow beer and alcohol from 5 PM – 7 PM
  • Hand phone with local calls to the value of $5
  • 1 55-minute traditional Khmer body massage at Kainnora Spa
  • 1 private full-day temple tour (around Angkor complex) including car, driver, and an English-speaking guide, once per stay (temple fees are not included)
  • Daily laundry service (excluding dry cleaning)
  • Full minibar (not refilled)
  • Late check-out until 2 PM
  • 20% discount on food & beverages all outlets
  • 20% discount on massages at Kainnora Spa
  • WiFi Internet access
  • Personalized room valet service
  • Daily downtown shuttle service from 7 PM – 11 PM
Must book a Privilege room type to receive benefits. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.


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