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Lovely staff, very helpful. Room was of a good size, beds very comfortable. Thoroughly enjoyed breakfast selection - something for everyone, coffee was tasty. Toiletries were very nice in bathroom. Only negative was the room key, had to go downstairs on numerous occasions to have it reset as wouldn’t let us back into room.

Unexpected wonderful visit.

We loved our stay at the Ancient Gatehouse. The room was lovely and looked out over the green in front of the Wells Cathedral. The staff is very friendly and helpful and the hotel has an excellent Italian restaurant, where we enjoyed a delicious dinner before walking around the lovely town of Wells. Americans should know it is not air conditioned, but air conditioning is rare in the UK and Europe. There is a fan and lovely large windows. We will definitely return.

This hotel is sort of country lodge chic, meets modern bathrooms. The customer service was great (even though they were sold out). A very central location so great for getting around, but obviously a bit noisy until the pubs close. I'd check the parking situation with them beforehand - I didn't and then ended up a bit away as I drove to the hotel and couldn't see it but there is a private carpark nearby.

We had a suite which was spacious and comfortable but a little tired. We were above the kitchen and it was a little too warm. The mattress was very comfortable and I slept well. The breakfast was very good.

Spacious and comfortable stay. Easy and effort check it.

Property and grounds were amazing! Staff wer really friendly and helpful, breakfast was awesome really enjoyed our weekend away!

We would definitely stay at the Loopy Shrew again. Great value for money. Our room and bathroom were very clean, quiet and comfortable. We heard nothing from the pub below. The location is great, with very short walks to beautiful areas of town. There was a lovely array of breakfast choices included for free with the room charge; we had vegetarian eggs Benedict, coffee/tea & juice. Our main suggestion is to provide a standing fan on warmer evenings. Also, the comfy duvet was just too hot so a plain sheet would have been great.

Excellent for an overnight stay