Located in Otaru, Ryo-An is near a train station. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Otaru Canal. Don't miss out on a visit to Otaru Aquarium. Visit our Otaru travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Ryo-An
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a rice cooker. Housekeeping is not available.
Ryo-An offers 4 air-conditioned accommodations with rice cookers and complimentary slippers. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets and hairdryers.
This Otaru apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
4 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
RYO AN
RYO-AN Otaru
RYO-AN Apartment
RYO-AN Apartment Otaru
Frequently asked questions
Is Ryo-An pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Ryo-An?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Ryo-An on 18 Mar 2026 start from NZ$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Ryo-An?
This property doesn't offer parking.
What time is check-in at Ryo-An?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM.
What time is check-out at Ryo-An?
Checkout is at 10 AM.
Where is Ryo-An located?
Situated in Otaru, this apartment building is within 2 mi (3 km) of Otaru Canal, Shin Nihonkai Ferry and Otaru Tenguyama Ropeway. Otaru Aquarium and Asarigawa Hot Spring are also within 6 mi (10 km). Otaru Station is 5 minutes by foot and Minami-Otaru Station is 18 minutes.
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Reviews
Ryo-An Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
8.8
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 41 out of 62 reviews
10 - Excellent
41
Rating 8 - Good. 14 out of 62 reviews
8 - Good
14
Rating 6 - Okay. 5 out of 62 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 62 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 62 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Suk Jin
9 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. The unit has Japanese tatami room, which was a good experience while staying. There is no reception, but all the necessary stuff was well prepared.
Suk Jin
Stayed 1 night in Jan 2025
10/10 Excellent
Yrma
6 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
The place is wide and if you travel with children they can enjoy the bathtub and the spacious place.
Yrma
Stayed 1 night in Sep 2025
10/10 Excellent
Jingyue
13 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Jingyue
Stayed 2 nights in Jul 2023
10/10 Excellent
Kok Yiew
30 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the toilet bidet not clean, apart from this issued everything great.
Kok Yiew
Stayed 2 nights in Jan 2023
10/10 Excellent
Ka Cheung
26 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the 2-night stay at Ryoan! The apartment occupying the whole building floor gives a good sense of privacy and security. It is spacious with all facilities and two toilets, much needed for a family trip. Cooking utensils were probably not properly used by other users and the scratches made us not want to use. We purchased a cooking pot at the AEON shop at the Wing Bay. The only thing to complain maybe the Japanese style bed mattress (there are two normal beds which are fine). The mattress are as thin as the beef slides for shabushabu. You can’t get a proper rest with that.