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Premium bedding, desk, iron/ironing board, free WiFi
TV, fireplace
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Guest reviews

3.9/5 Good
8 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Breakfast Available


Explore the area

Popular LocationWhakarewarewa Thermal Reserve2 min drive
Popular LocationWhakarewarewa: The Living Maori Village2 min drive
Popular LocationRotorua International Stadium3 min drive
AirportRotorua (ROT-Rotorua Regional)11 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Twin Room

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsTwin Room

About this area


Hugo and Carter's Lodge Rotorua NZ is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Rotorua International Stadium, or consider a night out at Matariki Hangi & Maori Cultural Performance. Our guests appreciate the guest house's quiet location.

Visit our Rotorua travel guide
Popular Location

What's nearby

  • Whakarewarewa Thermal Reserve - 2 min drive
  • Whakarewarewa: The Living Maori Village - 2 min drive
  • Rotorua International Stadium - 3 min drive
  • Rotorua Central Mall - 4 min drive
  • Tamaki Maori Village - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

About this property

Hugo and Carter's Lodge Rotorua NZ

3.5-star guestrooms with kitchenettes and furnished patios
A bar/lounge, a garden and free self-parking are available at this smoke-free guesthouse. WiFi in public areas is free. All 2 rooms boast fireplaces, and offer free WiFi and kitchenettes. Guests will also find furnished patios, separate sitting areas and TVs.
Hugo and Carter's Lodge Rotorua NZ offers 2 forms of accommodation with fireplaces and espresso makers. Rooms open to furnished patios. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star guesthouse has kitchenettes with fridges.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Rotorua guesthouse provides complimentary wireless Internet access.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Continental breakfast available for a fee daily: NZD 25.00 per person
  • 1 bar

Things to do

  • Bike hire

Family friendly

  • Kitchenette
  • Fridge

Guest services

  • Luggage storage


  • Garden
  • Terrace


  • Smoke-free property

Room amenities


  • Heating
  • Linens
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Fridge

Outdoor space

  • Furnished patio


  • Desk
  • Fireplace
  • Iron/ironing board
  • Separate sitting area



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
For more details, please contact the property using the information on the booking confirmation
Breakfast is available by reservation only and must be requested in advance.


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 25.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is this property pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hugo and Carter's Lodge Rotorua NZ?
As of 11 Aug 2020, prices found for a 1-night stay for 2 adults at Hugo and Carter's Lodge Rotorua NZ on 12 Aug 2020 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hugo and Carter's Lodge Rotorua NZ?
Self-parking is free at this property.
What time is check-in at this guest house?
Check-in begins at 2 PM.
What time is check-out at Hugo and Carter's Lodge Rotorua NZ?
Checkout is at 10 AM.
Where is this property located?
Situated in Rotorua, this guesthouse is 0.1 mi (0.1 km) from Whakarewarewa Hot Springs and 2.4 mi (3.8 km) from Polynesian Spa. Springfield Golf Club and Te Puia New Zealand Maori Arts and Crafts Institute are also within 15 minutes.

Guest reviews

Overall score and ratings for Hugo and Carter's Lodge Rotorua NZ

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay

It is a very nice, cosy and quiet place to stay. It will be great if there is a microwave to heat food.

Stayed 2 nights in Nov 2018

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable

Place was clean and comfortable. Only thing missing was a microwave.

Stayed 1 night in Jul 2018

4/5 Good

Nice lodge close to Te Puia Maori experience

Overall great lodge in a quiet location close to Te Puia Maori experience. Lovely to have a shared living room with a kitchenette so you could spend time relaxing. The only thing missing was a microwave or hot plate to heat stuff if you wanted to. It was not staffed on arrival, you were asked to call and get the lock access code, but this was made clear on our booking. We did not actually meet them in person. When we arrived the room was unmade, but this was quickly rectified after a phone call. She was very apologetic and explained why it had happened. We met the housekeeping staff as they came to clean the room, and they were quite pleasant and helpful, giving us ideas of where to visit locally for the best experience in Rotorua. We had to stay an extra night and our hostess was very accommodating of our request. Overall a great stay. Would return again.

Pros: Lovely to have a living area and private deck to use for relaxation apart from your bedroom. Furnished to a high standard. WiFi availability.

Cons: Being met and greeted by the owner. Facilities like a microwave or hot plate for having a hot meal if you wanted.

Location: Location great for further exploring of areas like TePuia, Kerosene creek, Waiotapu thermal wonderland. Very quiet and private.

Stayed 2 nights in Mar 2018