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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4 out of 5 Excellent
981 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationWhakarewarewa: The Living Maori Village1 min walk
Popular LocationWhakarewarewa Thermal Reserve1 min drive
Popular LocationRotorua Central Mall3 min drive
AirportRotorua (ROT-Rotorua Regional)9 min drive

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  • Standard Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsStandard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)
  • Room, Multiple Beds, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsRoom, Multiple Beds, Non Smoking, Balcony
  • Superior Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, View

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, View
  • Standard Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed, Non Smoking

About this area

Rotorua

Holiday Inn Rotorua is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Consider Matariki Hangi & Maori Cultural Performance for a night out or Rainbow Springs Kiwi Wildlife Park if you're travelling with kids. Spend some time exploring the area's activities, including golfing.
Visit our Rotorua travel guide
View map
Popular Location

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Tamaki Maori Village - 6 min drive
  • Polynesian Spa - 7 min drive

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • Chapman Restaurant — 1 min walk

About this property

Holiday Inn Rotorua

Family-friendly hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 203 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, free local calls and hairdryers.
Holiday Inn Rotorua offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 25-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

Business services

  • Computer station
  • Meeting rooms
  • Conference centre (651 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 25 and NZD 30 per person (approximately)
  • Rollaway bed fee: NZD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses geothermal energy

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Holiday Inn Rotorua Hotel
Holiday Inn Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Holiday Inn Rotorua Hotel Rotorua
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Rotorua
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Rotorua and receive a full refund?
Yes, Holiday Inn Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Rotorua have a pool?
Yes, this property has an outdoor pool.
Is Holiday Inn Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Rotorua?
Self-parking is free at this property.
What time is check-in at Holiday Inn Rotorua?
Check-in is from 3 PM to midnight.
What time is check-out at Holiday Inn Rotorua?
Checkout is at 11 AM.
Where is Holiday Inn Rotorua located?
This family-friendly Rotorua hotel is steps away from Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Polynesian Spa is 2.5 mi (4 km) away.
4.4
Excellent
981 reviews
5 - Excellent
528
4 - Good
357
3 - Okay
71
2 - Poor
18
1 - Terrible
7

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Stayed 3 nights in Sep 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa pools are lovely. Friendly staff and comfortable beds
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heated pool. The breakfast was amazing. Will be back
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with family, Travelled with partner
Sad face IconDisliked: Cleanliness, property conditions & facilities
The bathroom smelt like urine, beds were okay breakfast was good in the restaurant
Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
We booked the king room - room was nice and a very comfy bed. The bathroom was a little run down however and could do with a shower upgrade.
Stayed 1 night in Sep 2020

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