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Holiday Inn Rotorua, an IHG Hotel

Photo gallery for Holiday Inn Rotorua, an IHG Hotel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Holiday Inn Rotorua, an IHG Hotel

Holiday Inn Rotorua, an IHG Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
10 Tryon Street, Whakarewarewa, Whakarewarewa

Explore the area

  • Popular LocationWhakarewarewa: The Living Maori Village1 min walk
  • Popular LocationWhakarewarewa Thermal Reserve16 min walk
  • AirportRotorua (ROT-Rotorua Regional)9 min drive
  • Popular LocationRedwoods Whakarewarewa Forest12 min drive

Choose dates to view prices

About this area

Whakarewarewa

Holiday Inn Rotorua, an IHG Hotel is located in Whakarewarewa. Whakarewarewa: The Living Maori Village and Tamaki Maori Village are cultural highlights, and travellers looking to shop may want to visit Rotorua Central Mall and Rotorua Night Market. Travelling with kids? Consider Skyline Rotorua, or check out an event or a game at Racing Rotorua. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 12 min drive

Restaurants

  • Chapman Restaurant — 1 min walk
  • Urbano Bistro - 20 min walk
  • Don Kebab - 3 min drive
  • Herbs & Spice Thai Restaurant - 3 min drive
  • Yamato Japanese Restaurant - 3 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

About this property

Holiday Inn Rotorua, an IHG Hotel

4.5-star, family-friendly hotel near Redwoods Whakarewarewa Forest
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/café are on-site. All 203 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, free local calls and hairdryers.
Holiday Inn Rotorua, an IHG Hotel offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 28-32 for adults and NZD 28-32 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

Business services

  • Conference centre (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 28 and NZD 32 for adults, and NZD 28 and NZD 32 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Holiday Inn Rotorua
Holiday Inn Rotorua, An Ihg
Holiday Inn Rotorua an IHG Hotel
Holiday Inn Rotorua, an IHG Hotel Hotel
Holiday Inn Rotorua, an IHG Hotel Whakarewarewa
Holiday Inn Rotorua, an IHG Hotel Hotel Whakarewarewa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 557 out of 998 reviews
5 - Excellent 56%
Rating 4 - Good. 345 out of 998 reviews
4 - Good 35%
Rating 3 - Okay. 65 out of 998 reviews
3 - Okay 7%
Rating 2 - Poor. 25 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 998 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, central location, great amenities. The boys enjoyed the breakfast service too.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice warm pool and spa
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
OK Overnight stay
One night stay - hotel was ok...but I wouldn't choose to stay here again. Rooms were very small and bit dated but otherwise comfortable. Aircon was quite noisy. I have stayed in a few places in Rotorua as we come down regularly - usually for one night...although it was OK - it would be my least favourable place I have stayed.
Stayed 1 night in Aug 2021

2/5 Poor

Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff very clean room , nice swimming pool and hot tub, delicious breakfast
Stayed 2 nights in Jul 2021