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Overview of Holiday Inn Rotorua, an IHG Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Holiday Inn Rotorua, an IHG Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWhakarewarewa: The Living Maori Village1 min walk
    Popular LocationTe Puia New Zealand Maori Arts and Crafts Institute11 min walk
    Popular LocationWhakarewarewa Thermal Reserve1 min drive
    AirportRotorua (ROT-Rotorua Regional)9 min drive

Choose dates to view prices

Executive Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, View

4.8/5 guest room rating
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)

5/5 guest room rating
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

5/5 guest room rating
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

4.6/5 guest room rating
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed

Room, Multiple Beds, Non Smoking, Balcony

4.3/5 guest room rating
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, Non Smoking

4.6/5 guest room rating
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Queen Beds, Non Smoking

4.8/5 guest room rating
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

4.2/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About this area

Rotorua

Holiday Inn Rotorua, an IHG Hotel is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Consider Matariki Hangi & Maori Cultural Performance for a night out or Rainbow Springs Kiwi Wildlife Park if you're travelling with kids. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Redwoods Whakarewarewa Forest - 26 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • Chapman Restaurant — 1 min walk
  • Urbano Bistro - 20 min walk
  • Sequoia Eatery - 3 min drive
  • Herbs & Spice Thai Restaurant - 3 min drive
  • Yamato Japanese Restaurant - 3 min drive

About this property

Holiday Inn Rotorua, an IHG Hotel

Family-friendly hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 203 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, free local calls and hairdryers.
Holiday Inn Rotorua, an IHG Hotel offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 28-32 for adults and NZD 28-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

Business services

  • Computer station
  • Conference centre (651 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 28 and NZD 32 for adults, and NZD 28 and NZD 32 for children (approximately)
  • Rollaway bed fee: NZD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses geothermal energy

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Holiday Inn Rotorua
Rotorua, An Ihg Hotel Rotorua
Holiday Inn Rotorua, an IHG Hotel Hotel
Holiday Inn Rotorua, an IHG Hotel Rotorua
Holiday Inn Rotorua, an IHG Hotel Hotel Rotorua

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 545 out of 982 reviews
5 - Excellent 55%
Rating 4 - Good. 346 out of 982 reviews
4 - Good 35%
Rating 3 - Okay. 63 out of 982 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 982 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, close to amenities, central location
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, clean, great breakfast but poor wifi connection and shower not good
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & nice clean hotel to stay at.
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good service. Surcharge was charged when paid by credit card on site.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool's great, spa too small for hotel
Stayed 2 nights in Apr 2021