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Gateway International Motel

3.0 star property
Motel with free parking, near Polynesian Spa

Choose dates to view prices

Experience the tranquility of Glenholme at Gateway International Motel, where you can unwind in the garden or rejuvenate in the spa tub. Stay connected with free WiFi, and enjoy convenient amenities like laundry facilities, free self parking, express check-out and tour/ticket assistance.

Reviews

6.0 out of 10

Popular amenities

  • Hot tub
  • Room service
  • Laundry
  • Housekeeping
  • Kitchen
  • Parking included
The current price is NZ$130
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio With Spa Bath (1Q)

Studio With Spa Bath (1Q)

Studio With Spa Bath (1Q)

Highlights

Soundproofed
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Soundproofed rooms
Heating
Hair dryer
Jetted bathtub
Private bathroom
Kitchen
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio With Spa Bath (2Q)

Studio With Spa Bath (2Q)

Studio With Spa Bath (2Q)

Highlights

Soundproofed
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Soundproofed rooms
Heating
Hair dryer
Jetted bathtub
Private bathroom
Kitchen
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio With Hot-Tub (1Q + 1S)

Studio With Hot-Tub (1Q + 1S)

Studio With Hot-Tub (1Q + 1S)

Highlights

Soundproofed
Private indoor hot tub
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Private bathroom
Private spa tub
Soundproofed rooms
Heating
Hair dryer
Private bathroom
Kitchen
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, 1 Bedroom (2Q + 1S)

Family Suite, 1 Bedroom (2Q + 1S)

Family Suite, 1 Bedroom (2Q + 1S)

Highlights

Soundproofed
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Soundproofed rooms
Heating
Hair dryer
Private bathroom
Kitchen
Microwave
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Family Unit (2Q + 3S)

Superior Family Unit (2Q + 3S)

Superior Family Unit (2Q + 3S)

Highlights

Soundproofed
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Soundproofed rooms
Heating
Hair dryer
Private bathroom
Kitchen
Microwave
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

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About the area

Map
263 Fenton St, Rotorua, 3010

What's nearby

  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 11 min walk - 1.0 km
  • Polynesian Spa - 15 min walk - 1.3 km
  • Eat Street - 16 min walk - 1.4 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬11 min walk
  • ‪Rotorua Club Inc - ‬9 min walk
  • ‪Chicking - ‬10 min walk
  • ‪Kfc - ‬13 min walk

About this property

Gateway International Motel

Motel near Polynesian Spa
At Gateway International Motel, you can look forward to a garden, laundry facilities and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, express check-in and tour/ticket information
  • A lift and luggage storage
Room features
All guest rooms at Gateway International Motel have amenities, such as free WiFi, sound-insulated walls and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Kitchens, fridges and microwaves

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  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 278 reviews
The price is NZ$126
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle at scheduled times
  • Free self parking on site

Things to do

  • Hot tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1976
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service

More

  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Safety features at this property include a smoke detector

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Gateway International Motel Rotorua
Gateway International Motel
Gateway International Rotorua
Gateway Motel Rotorua
Gateway International Motel Motel
Gateway International Motel Rotorua
Gateway International Motel Motel Rotorua

Frequently asked questions

Is Gateway International Motel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gateway International Motel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Gateway International Motel on 11 Nov 2025 start from NZ$129.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gateway International Motel?

Self-parking is free at this property.

What time is check-in at Gateway International Motel?

Check-in start time: 2 PM; check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Gateway International Motel?

Checkout is at 10 AM.

Where is Gateway International Motel located?

Located in Glenholme, this motel is within a 15-minute walk of Rotorua Central Mall and Polynesian Spa. Racing Rotorua and Government Gardens are also within 15 minutes.

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Gateway International Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 22 out of 295 reviews
Rating 8 - Good. 83 out of 295 reviews
Rating 6 - Okay. 84 out of 295 reviews
Rating 4 - Poor. 68 out of 295 reviews
Rating 2 - Terrible. 38 out of 295 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service
We like the fact that there was a spa. The room was spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved the private spa, the staff was super friendly as we arrived. The room was perfect and very roomy for family of 7 ☺
Stayed 1 night in Jul 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the mineral pool
Stayed 1 night in Sep 2023

4/10 Poor

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down state. Curtains not hung properly. Either blood or poo stains in bathroom. Mouldy.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is dilapidated and needs serious maintenance and revamping. Seemed as though there were long term residents occupying rooms and communal spaces. Rooms were much too expensive for the state they were in.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place was ex emergency hosing, and in terrible condition, needs painting, new bathroom, shower ovwr spa bath was useless, and spa bath very stained. However, bed was clean and comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room setting is outdated but has all the basic necessities. Beds are comfortable and clean. Close enough parking to the room. The fish n chip place across the road, extremely yummy so that was a bonus.
Stayed 1 night in Apr 2023

2/10 Terrible

Nakita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely disgusting!!! The bathroom was covered in mould and the kitchen was just as gross. The floor was not clean. The website says pool and spam these were both closed for whatever reason. The place is an absolute disgusting mess!!
Stayed 1 night in Dec 2024

8/10 Good

Chanelle

Liked: Staff & service
Nice place and very friendly staff. Needs tender loving care especially wiring, had a zap from one of the plugs and couldn't switch point off. Spa bath needs replacing, no way i would sit in it. But bed was comfy.
Stayed 2 nights in Apr 2023

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Didnt like the place it needs a upgrade
Stayed 1 night in Apr 2024

6/10 Okay

Krish

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Says spa is included in the room cost but then we were told to pay additional $14. Everything in the interior is very old dated and needs to be refurbished to modernize to to the current standard. Thanks
Stayed 1 night in Apr 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should install a handrail in spa bath for the elderly or bigger person to assist with getting out and a foot stool for shorter people to get in and out
Stayed 1 night in Apr 2023

6/10 Okay

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Old no plugs to charge phones up in the bedrooms No milk supplied for hot drinks
Stayed 1 night in Feb 2024

4/10 Poor

sarah

Disliked: Cleanliness, amenities, property conditions & facilities
The bedspread in the lounge had a stain on it. The glassware was dirty so we cleaned all the crockery before using it. The beds were very uncomfortable and you could hear everything from the unit above us. There was also water coming over their balcony in the morning dripping into our outside space.

2/10 Terrible

Mayank

Disliked: Cleanliness, property conditions & facilities
Run down property, not what we saw in the photos (photos weren’t extraordinary anyway). Lot of things are broken/ damaged and needing immediate maintenance and repairs. Shower is so slow, bathroom/ spa is just dirty in general. We noticed on our day 3, when we were returning from our breakfast that our room was open and nobody was there and a tradie walked in who said he was trying to fix the Antenna dor TVs in the motel. I think it would be polite and professional for motel to ask/ let the customer know that their room will be accessed in the absence by a third party tradesmen, Motel staff wasn’t even supervising this. Won’t recommend, specially not for a longer stay.

4/10 Poor

J S Diprose

Disliked: Staff & service, property conditions & facilities, room comfort

A lot of money wasted

I usually try to find something positive to say, but this time I can't. When our adult son saw the place we were staying in, he immediately booked us into a different motel for the night. No electric heating, staff member came, pretended the thermal heating had been switched on and then left. An hour later it still wasn't heating the room. My husband went out and brought an electric heater before our son arrived on the scene. I have never previously taken photos of our accommodation that I would share on a review. This place needs a real make over and it will be a very long time before we book here again. Even the net curtains were mismatched unhemned and not even cut straight. It is not allowing me to upload photos For some reason it was booked under our sons name but my husband and I were the guests.
Stayed 1 night in Mar 2024

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! Upon arrival at the property we were approached by a local who was there to buy drugs from another tenant. The property did not feel like a safe place for my family. Room was disgusting. Sticky carpet and floor surfaces. Black mould and green mould was visible in multiple parts of the room. Found cigarette burns on the bed linen. Mirrors were cracked and chipped, paint peeling everywhere, dining chairs in room where covered in dust, crockery/cutlery was not cleaned from previous guests. TV did not work. Photos online must be 10 years old. Maintenance is badly needed everywhere. When we confronted the staff about the state of our room they denied all of our observations. Staff did offer to clean the room, but we respectfully declined and asked for a refund. The manager refused to refund any of our money despite only staying 1 of 3 nights booked. Very bad experience.
Stayed 3 nights in Apr 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t impressed with the stay. The room wasn’t very clean. The curtains are broken and the hot tub hot water ran out with the hot tubes than half full.
Stayed 1 night in Apr 2025

4/10 Poor

HITESH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old property. Shower is terrible. Staff was good and very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location. The place is falling apart. Crockery and cutlery all different. The walls and ceilings are stained and look ready to fall down. It seems that it's a one man show and the manager can't be everywhere
Stayed 3 nights in Feb 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL HOTEL

Issue a 100% refund. We did not stay at hotel. We checked out after 15 minutes as the rooms were not fit for habitation. We informed the staff and returned our keys: Trash was lying around Bathroom fixtures were rusted Rooms dirty Photos available if required
Stayed 7 nights in Feb 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & welcoming
Stayed 1 night in Feb 2025

2/10 Terrible

amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exhausted afyer driving forn10 bours and cohod t even jave a shower very bery poor water pressure and dirty bath room
Stayed 1 night in Jan 2025

2/10 Terrible

Leah

Disliked: Cleanliness, property conditions & facilities
Was not what we had expected compared to the photos online. There was mould on the walls in the bathroom, the oven did not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An aging facility but very clean and comfortable, I loved the elevator. A short-notice booking priced right. More than happy with the one-night stay.
Stayed 1 night in Jul 2024