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Four Canoes Hotel

Photo gallery for Four Canoes Hotel

Featured image
3 outdoor pools
Premium bedding, blackout curtains, iron/ironing board
Premium bedding, blackout curtains, iron/ironing board
Premium bedding, blackout curtains, iron/ironing board

Overview of Four Canoes Hotel

Four Canoes Hotel

3 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
273 Fenton Street, Rotorua, 3010

Explore the area

  • Popular LocationTamaki Maori Village14 min walk
  • Popular LocationWhakarewarewa Hot Springs14 min walk
  • Popular LocationPolynesian Spa15 min walk
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

Choose dates to view prices

About this area

Rotorua

Located in Rotorua, Four Canoes Hotel is in the city centre. The area's natural beauty can be seen at Lake Tikitapu and Lake Rotoiti, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Don't miss out on a visit to Skyline Rotorua. Take in the nearby slopes with cross-country skiing, downhill skiing and skiing lessons, or try out other outdoor activities such as sledging.

What's nearby

  • Rotorua Central Mall - 11 min walk
  • Tamaki Maori Village - 14 min walk
  • Whakarewarewa Hot Springs - 14 min walk
  • Polynesian Spa - 15 min walk
  • Rotorua Night Market - 16 min walk

Restaurants

  • Urbano Bistro - 3 min walk
  • Herbs & Spice Thai Restaurant - 11 min walk
  • Steam - 12 min walk
  • Yamato Japanese Restaurant - 13 min walk
  • Capers Epicuran - 13 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

About this property

Four Canoes Hotel

Eco-friendly Rotorua motel in Fenton Street, near Rotorua Central Mall
Along with 3 outdoor pools, this smoke-free motel has a spa tub and a microwave in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 50 rooms offer patios, premium bedding and flat-screen TVs with satellite channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Four Canoes Hotel offers 50 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to patios. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels. Guests can make use of the shared/communal kitchen. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 13-19 for adults and NZD 10.00-15 for children

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference space (1076 square feet)

Outdoors

  • BBQ grill(s)

Spa

  • Outdoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Shared kitchen access

Outdoor space

  • Patio

More

  • Connecting rooms available
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 13 and NZD 19 for adults, and NZD 10.00 and NZD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Four Canoes Hostel Rotorua
Four Canoes Hostel
Four Canoes Rotorua
Four Canoes
4 Canoes Hotel
Four Canoes Hotel Rotorua
Four Canoes Hotel Motel
Four Canoes Hotel Rotorua
Four Canoes Hotel Motel Rotorua

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 49 out of 473 reviews
5 - Excellent 10%
Rating 4 - Good. 124 out of 473 reviews
4 - Good 26%
Rating 3 - Okay. 138 out of 473 reviews
3 - Okay 29%
Rating 2 - Poor. 83 out of 473 reviews
2 - Poor 18%
Rating 1 - Terrible. 79 out of 473 reviews
1 - Terrible 17%

3.1/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.6/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price. Clean rooms. Good location. Property is run down...big pot holes in drive and needs painting and maintenance.
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I ever had in staying in a hotel. Its old and things are falling apart. Broken draws, no cutlery in the room despite coffee and sugar provided. I was left wondering how would I make coffee or tea. Toilet seat was broken and also the door could not close properly. No parking was available on the site as mostly was occupied by non guests who were attending a function at the hotel.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Happy Stay
The room we were checked into was not of an acceptable standard to me so on talking to the lovely receptionist we were offered a different room which was superb.
Stayed 3 nights in Jul 2020

4/5 Good

Liked: Cleanliness, room comfort
Foyer very drabb and staff need to be and look more welcoming costs nothing to smile. Comfortable beds, clean. Value for money paid
Stayed 2 nights in Jul 2020