- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Photo gallery
Guest reviews
Good
257 reviews
Guests rated this property 3.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Restaurant
- Business Services
Map
Cornwall Street, P O Box 521, Port Vila, Efate
Explore the area
Parliament House7 min walk
National Museum7 min walk
Port Vila Market10 min walk
Port Vila (VLI-Bauerfield)14 min drive
Choose dates to view prices
Palm Deluxe Apartment
Photos of Palm Deluxe Apartment
Palm Deluxe Apartment
More detailsRoom amenities
- 23 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed and 1 Double Sofa Bed or 2 Single Beds and 1 Double Sofa Bed
23 square metres m2 room, balcony with garden views
Entertainment – 32-inch TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, cookware/dishes/utensils and coffee/tea maker
Bathroom – Private bathroom, shower, a hairdryer and shampoo
Practical – Safe
Comfort – Air conditioning and daily housekeeping
Smoking And Non-Smoking
Superior Orchid room
Photos of Superior Orchid room
Superior Orchid room
More detailsRoom amenities
- 13 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Single Bed or 1 Queen Bed
13 square metres m2
Entertainment – 32-inch TV with cable channels
Food & Drink – Fridge, microwave, coffee/tea maker and shared/communal kitchen access
Bathroom – Private bathroom, shower, a hairdryer and shampoo
Practical – Safe
Comfort – Air conditioning and daily housekeeping
Smoking And Non-Smoking
Hibiscus (Shared Bathroom)
Photos of Hibiscus (Shared Bathroom)
Hibiscus (Shared Bathroom)
More detailsRoom amenities
- 15 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
15 square metres m2 room with a furnished balcony
Entertainment – 32-inch TV with cable channels
Food & Drink – Shared/communal kitchen access and limited room service
Bathroom – Shared bathroom, shampoo, soap and toilet paper
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Coco Single (Shared Bathroom)
Photos of Coco Single (Shared Bathroom)
Coco Single (Shared Bathroom)
More detailsRoom amenities
- 8 sq m
- Sleeps 1
Room information
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
8 square metres m2
Entertainment – 32-inch TV with cable channels
Food & Drink – Shared/communal kitchen access and limited room service
Bathroom – Shared bathroom, shampoo, soap and toilet paper
Practical – Safe
Comfort – Fan and daily housekeeping
Non-Smoking
Orchid room
Photos of Orchid room
Orchid room
More detailsRoom amenities
- 15 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
15 square metres m2
Entertainment – 32-inch TV with cable channels
Food & Drink – Shared/communal kitchen access, limited room service and microwave (on request)
Bathroom – Private bathroom, shower, shampoo and soap
Practical – Safe
Comfort – Air conditioning and daily housekeeping
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Port Vila
Located in Port Vila, Coconut Palms Resort is in the city centre and near the airport. Pango Point and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Port Vila Market and Tana Russet Plaza. Wet N Wild Zorbing and The Summit Gardens are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
Visit our Port Vila travel guideWhat's nearby
- Erakor Lagoon - 1 min walk
- Parliament House - 7 min walk
- National Museum - 7 min walk
- Port Vila Market - 10 min walk
- Iririki Island - 11 min walk
Getting around
- Port Vila (VLI-Bauerfield) - 14 min drive
Restaurants
- Navara Poolside Cafe — 1 min walk
- The Wild Pig — 1 min walk
About this property
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free buffet breakfast available daily 7 AM–10 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Billiards/pool table
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
Conveniences
- Front-desk safe
- Library
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- French
Business services
- 1 meeting room
- Computer station
- Conference space (538 square feet)
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
More
- Designated smoking areas
- TV in reception
Room amenities
Bathroom
- Shampoo
- Soap
- Toilet paper
Entertainment
- 32-inch TV
- TV channels
More
- Safe
Policies
Check-in
Check-in between 2:00 PM and 11:00 PM
Express check-in
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VUV 3600 per person (roundtrip)
- Airport shuttle fee per child: VUV 1800 (up to 12 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Coconut Palms Resort Port Vila
Coconut Palms Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Frequently asked questions
Guest reviews
3.5
Cleanliness
3.9
Service and Staff
3.4
Amenities
3.3
Property condition
- Disliked: Amenities, property conditions & facilities
Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
Stayed 8 nights in Dec 2019
- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty disappointing
Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
Stayed 7 nights in Dec 2019
- Disliked: Cleanliness, staff & service
Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
Stayed 1 night in Dec 2019
Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
Stayed 2 nights in Nov 2019