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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Guest reviews

3.6/5 Good
257 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business Services

Map

Explore the area

Popular LocationParliament House7 min walk
Popular LocationNational Museum7 min walk
Popular LocationPort Vila Market10 min walk
AirportPort Vila (VLI-Bauerfield)14 min drive

Choose dates to view prices

  • Palm Deluxe Apartment

    Room amenities

    • 23 sq m
    • Sleeps 4
    More detailsPalm Deluxe Apartment
  • Superior Orchid room

    Room amenities

    • 13 sq m
    • Sleeps 3
    More detailsSuperior Orchid room
  • Hibiscus (Shared Bathroom)

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsHibiscus (Shared Bathroom)
  • Coco Single (Shared Bathroom)

    Room amenities

    • 8 sq m
    • Sleeps 1
    More detailsCoco Single (Shared Bathroom)
  • Orchid room

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsOrchid room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Port Vila

Located in Port Vila, Coconut Palms Resort is in the city centre and near the airport. Pango Point and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Port Vila Market and Tana Russet Plaza. Wet N Wild Zorbing and The Summit Gardens are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.

Visit our Port Vila travel guide
Map
Popular Location

What's nearby

  • Erakor Lagoon - 1 min walk
  • Parliament House - 7 min walk
  • National Museum - 7 min walk
  • Port Vila Market - 10 min walk
  • Iririki Island - 11 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 14 min drive

Restaurants

  • Navara Poolside Cafe — 1 min walk
  • The Wild Pig — 1 min walk

About this property

Coconut Palms Resort

3-star resort, walk to Port Vila Market
Along with a restaurant, this resort has an outdoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 46 rooms offer room service (during limited hours), TVs with cable channels, and safes.
Coconut Palms Resort offers 46 forms of accommodation with a safe. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Computer station
  • Conference space (538 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV
  • TV channels

More

  • Safe

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VUV 3600 per person (roundtrip)
  • Airport shuttle fee per child: VUV 1800 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Coconut Palms Resort Port Vila
Coconut Palms Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

Frequently asked questions

Can I cancel my reservation for free at Coconut Palms Resort and receive a full refund?
Yes, Coconut Palms Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Coconut Palms Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an outdoor pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to 11:00 PM.
What time is check-out at Coconut Palms Resort?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VUV 3600 per person, roundtrip, applies.
Where is this resort located?
Located in the heart of Port Vila, this resort is within a 10-minute walk of Erakor Lagoon and Port Vila Market. Iririki Island is 0.5 mi (0.9 km) away.

Guest reviews

Overall score and ratings for Coconut Palms Resort

3.6
5 - Excellent
52
4 - Good
101
3 - Okay
65
2 - Mediocre
24
1 - Poor
15
3.5
Cleanliness
3.9
Service and Staff
3.4
Amenities
3.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

3/5

  • Disliked: Amenities, property conditions & facilities

Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....

Stayed 8 nights in Dec 2019

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty disappointing

Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.

Stayed 7 nights in Dec 2019

3/5

  • Disliked: Cleanliness, staff & service

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.

Stayed 1 night in Dec 2019

3/5

    Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.

    Stayed 2 nights in Nov 2019