4/10 Poor
Elise O.
5 Mar 2024
Not a property for 3 people, yet the ad said 3
The check in process was not a problem, but walking into the cabin… the front door glass was shattered. The pictures looked as if the hot tub was private with this cabin, it is not, it’s a shared hot tub, while there’s an empty hot tub canopy stand right next to the cabin… empty, no hot tub, we had to go to the other cabin on the property to get in the hot tub, that’s on me, I guess I didn’t read the fine print and trusted pictures.I booked this property with the ages of myself, and my two teenage boys. 3 people. When opening the broken glass door, I tell my boys to be careful and not shut the door too hard. Walk in, and there’s just a full size bed. My oldest son is 6’4” and my youngest son is 5’7”, I’m 5’ 10”, we all aren’t fitting on the bed. Text the property owner, she states she can run to Walmart and get an air mattress, perfect. I text her thank you for accommodating. I took my boys to dinner in Bella Vista, came back, an air mattress, pump and a broom were at the door. Get in the hot tub, with my teenage boys, and we start relaxing, the other people in the cabin decided to start a fire, it was windy and the fire was getting big, poor water on it until it was “out”. They go inside and minutes later the fire ignited and started to have a flame with embers going all over the leaves, grass. My oldest put it out. The shower drain makes entire house smell like mildew and hair all over the shower. Owner made comments on how “big” my boys were. Never should have been able to
Elise O.
Stayed 1 night in Mar 2024