Reception service excellent. All staff members pleasant and helpful. It was no problem for an early arrival. Also accommodated for a late departure. Staff gave helpful hints about taxis, walking around town etc.
This is my second visit to this hotel, and , once in Panama City, I will be staying here again.
I had planned on learning more Spanish and being more organized prior to arriving in Panama City. Alas, it was not the case. The staff at the front desk were excellent in giving our family directions, information and helpful tips on what we were hoping to do and see. The rooftop restaurant and pool area was a great surprise. We had some nice meals watching the sun go down and looking out in to the bay at the ships coming and going from the canal.
All the facilities (bars, restaurants, etc) closed earlier than I expected for a resort situation and the service in these places was slower than what I expected. The bell hops were all very helpful. The lifeguards/medicos was super helpful. Overall, I enjoyed my stay.
Nice big rooms, with panoramic floor to ceiling windows with ocean view from our room on 17th floor. Bathroom is tiny but even though this hotel is old it was spotlessly clean. The towels were about as old as the hotel but clean.
Lots of traffic noise from the busy street below our room, Panamian drivers like to use the horn a lot.
At the Pacific entrance to the Panama Canal, Panama City is the country's largest city and its capital. It was also the first European settlement on the Pacific coast in the Americas. A major center for banking and commerce, the city is one of the most modern and cosmopolitan in Latin America. The Casco Viejo neighborhood, a Word Heritage Site, contains most of the city’s main monuments.