Ratings based on 229 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14/08/2019
4 out of 5
by A verified traveller

Posted 10/08/2019
Very tidy and comfortable beds, a bit of trouble working out the heat pump operation.
5 out of 5
by A verified traveller from Hamilton

Posted 09/08/2019
it is extremely tidy and great shower and bed. will definitely be back next time ion palmy
5 out of 5
by A verified traveller

Posted 14/07/2019
I enjoyed my stay was clean and the bed and pillows were super comfortable
5 out of 5
by A verified traveller

Posted 10/07/2019
Friendly hostesses. Very accommodating. Unit was perfect for my daughter and I. Centrally located with a supermarket across the road and minutes from CBD. Stayed for 3 nights and unit was cleaned and restocked daily. Highly recommend and will stay again if in Palmerston North
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 01/07/2019
2 out of 5
by A verified traveller

Posted 27/06/2019
The pull out bed was poor and there was a lack of bedding to make that bed up. one of the spare blankets from the closet was stained with what appeared to be bodily fluids from a male!
Comment from Hotel Management
01/07/2019 by Lockie, Hotel Management
Hi.... Thanks for the review. Your room is not advertised with a pull-out bed and hence no bedding is provided. A call to the office would have assisted. Apologies for the blanket. Stain was not as you describe and is food related. Management and staff have been spoken to on the need to step up in this regard. Cheers.... Brian... Business Owner.
5 out of 5
by A verified traveller

Posted 17/06/2019
Have stayed on several occasions. Always clean and tidy. Staff are always helpful. Love the new window decor
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17/06/2019
5 out of 5
by A verified traveller from Auckland

Posted 04/06/2019
Whats not to like - styled nicely, comfortable, clean, tidy, fresh, quiet.