Thank you for your stay and your review.

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that our staff made your stay memorable. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us again during your visit to Edinburgh, and for taking the time to share your feedback. We're delighted to hear that you had another enjoyable experience with us and that you found our hotel clean, quiet, and conveniently located.We're sorry to hear that you found the restaurant experience to be better during your previous stay. Please rest assured that your feedback has been shared with our restaurant team to ensure that we maintain the high standards of service that our guests expect from us.We truly appreciate your continued loyalty and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us at Apex Waterloo Place Hotel and for sharing your feedback with us. We're thrilled to hear that you had a superb breakfast experience and that Irene provided exceptional service by ensuring your AirPods were shipped to your next destination in London.Your kind words have been passed along to Irene and the breakfast team, who will be delighted to hear that their efforts were appreciated.We look forward to welcoming you back for another memorable stay whenever your travels bring you to Edinburgh again.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Apex Waterloo Place Hotel. It's fantastic to know that you found our location excellent, our service top-notch, and our staff friendly and helpful.Providing a clean, comfortable haven for our guests is always our goal, and we're thrilled that we could meet your expectations in this regard.We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our team went above and beyond to accommodate you and that you enjoyed the use of our facilities while waiting for check-in. It's wonderful to know that you found your room spacious and that you appreciated the little touches like our rubber duck souvenir.We strive to make every guest's stay as relaxing and enjoyable as possible, and it's rewarding to hear that we succeeded in making your holiday even better. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at Apex Waterloo Place Hotel and that our rooms, cleanliness, and friendly service met your expectations. Our team strives to provide exceptional hospitality and ensure our guests have a comfortable and memorable experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.Warm regards,George MFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback! We're delighted to hear that you had a good stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and that our team provided excellent and friendly service. It's great to know that you found our rooms beautiful and our hotel convenient. We're delighted that you enjoyed the delicious food and service at our on-site restaurant, especially the Belgian waffles with thick bacon and maple syrup – it sounds delicious!We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your continued loyalty and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our good location, nice facilities, and friendly, attentive staff during your stays at the Apex Waterloo Place Hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for many more enjoyable visits in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

We're delighted to hear that you enjoyed the convenient location of our hotel, with everything you need just a short walk away. It's fantastic to know that you found the layout of the room to your liking and appreciated the spaciousness of the bathroom, especially when traveling with family. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our great location with perfect access to the hop-on-hop-off bus system, as well as our delicious breakfast offerings. We appreciate your feedback regarding the dinner staff and will certainly address this internally to ensure an improved experience for our guests in the future. We're glad to hear that you found the location convenient for exploring other dining options and would be honored to welcome you back for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the breakfast service provided by our wait staff. However, we're sorry to learn about the challenges you experienced with the evening wait staff. Please accept our sincere apologies for the inconvenience caused by the inaccuracies in your order and the lack of communication among the staff. Rest assured, we will address these issues internally to ensure a smoother and more coordinated dining experience in the future. We're glad that you found the food to be very good despite the service challenges. Your feedback is invaluable to us, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more seamless dining experience on your next visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient for your travel needs.It's fantastic to know that you found our staff to be fantastic and that you were pleased with your room. Providing excellent service and comfortable accommodations are our top priorities, and we're thrilled that we could meet your expectations.Should your travels bring you back to Edinburgh in the future, we would love to welcome you back for another fantastic stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words! We are thrilled to hear that you had a great experience at our hotel and that our staff and location met your expectations.At Apex Waterloo Place Hotel, we strive to provide excellent service and ensure our guests have a wonderful stay.We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review and recommendation. We are thrilled to hear that our staff made you feel like honored guests and family members during your stay. Providing exceptional hospitality is our top priority, and it's rewarding to know that we succeeded in creating a memorable experience for you.Your kind words mean a lot to us, and we truly appreciate your recommendation. It was a pleasure having you as our guest, and we hope to welcome you back to Apex Waterloo Place Hotel soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed our excellent location, which provided convenient access to both old and new town Edinburgh. It's fantastic to know that you found our staff to be exceptionally friendly and professional, and that you had a positive experience using our spa facilities.Your kind words mean a lot to us, and we're thrilled to hear that you would definitely stay with us again. We look forward to welcoming you back to Apex Waterloo Place Hotel for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback and for your review.

hope this message finds you well.I wanted to take a moment to extend our sincere gratitude for choosing Apex Waterloo Place Hotel for your recent stay and for sharing your experience with us.We are delighted to hear that you found your room charming and that Tomy at the front desk provided exceptional service to accommodate your needs, especially considering the diverse requirements of your group, including a senior member and young family members. Tomy is a valued member of our team, and we are thrilled to hear that he went above and beyond to ensure your comfort and satisfaction during your stay.Your kind words will be shared with Tomy and the rest of our team, as they serve as a great source of motivation for us to continue delivering outstanding service to all our guests.Thank you once again for choosing Apex Waterloo Place Hotel. We look forward to welcoming you back soon for another memorable experience. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay.

Thank you for choosing to stay at Apex Waterloo Place Hotel and for taking the time to share your feedback with us.We are delighted to hear that you had an excellent experience with our staff and service during your recent stay. Providing exceptional service is our top priority, and it is always rewarding to receive positive feedback from our valued guests.Your kind words will be shared with our team, who will be thrilled to know that their efforts contributed to making your stay memorable. We strive to create a wonderful experience for all our guests, and it is gratifying to know that we succeeded in doing so for you.We sincerely appreciate your recommendation and look forward to welcoming you back to our property in the future. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a lovely experience during your stay at Apex Waterloo Place Hotel.It's wonderful to know that you found our hotel to be perfectly situated in the heart of the city. We are delighted to hear that you would choose to stay with us again on your next visit to Edinburgh.Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay,

Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location, warm welcome, well-maintained property, and lovely room during your stay with us.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty Manager

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of hot water during your stay. Providing a comfortable and pleasant experience for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please rest assured that we take your feedback seriously and will address the issue promptly to ensure that it does not recur in the future. We hope that you will give us another opportunity to serve you better and provide you with the exceptional stay you deserve.If there is anything else we can do to make amends for the inconvenience you experienced, please do not hesitate to let us know.Warm regards,George MiliarasFront Desk Duty Manager

Thank you for sharing your positive feedback with us! We're delighted to hear that you found our location to be perfect for your needs and that you were able to explore the city easily by foot as well as access public transportation conveniently.We strive to provide our guests with a comfortable and convenient experience, and we're thrilled to know that we succeeded during your stay. Should you find yourself in the area again, we would be honored to welcome you back for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty Manager

Thank you for sharing your feedback! We're delighted to hear that you had a good stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words regarding our staff's helpfulness and attentiveness. We strive to provide excellent service to all our guests, and it's rewarding to hear that we succeeded during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.Best regards,George MiliarasFront Desk Manager

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found the standard of your room excellent and that you enjoyed the swimming pool facilities, which made for an enjoyable end to your day.We appreciate your feedback and hope to welcome you back to Apex Waterloo Place Hotel in the near future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words! We are delighted to hear that you had a great stay with us.If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to ensure your experience with us is nothing short of excellent.We hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words regarding our staff's helpfulness. We strive to go above and beyond to ensure our guests have a memorable and comfortable stay with us.Your appreciation means a lot to us, and we'll be sure to pass on your compliments to our team. If there's anything else we can assist you with during your time here, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay.

Thank you for sharing your positive feedback with us. We're delighted to hear that you enjoyed our hotel's great location and found our staff to be friendly and helpful.It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words about our staff. We're thrilled to hear that you had a positive experience with our team during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Dear Edward,That's fantastic to hear! We appreciate you highlighting these positive aspects of your stay. The location is ideal for exploring the historic center and easy access to the train station makes it a great choice for many travellers.Thank you again for your kind words and hopefully see you soon.Kind RegardsIrene KowalczykDuty Manager

Thank you for your feedback! We're pleased to hear that you enjoyed our hotel's location, situated close to various restaurants and city tour bus stops. We hope you had a great time exploring the city!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the lift being busy during your stay. We understand that this can be frustrating, especially when trying to access the pool area.Your comments are valuable to us, and we will use them to improve our services and facilities to better meet the needs of our guests.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your wonderful review and recommendation of Apex Waterloo Place Hotel!We're thrilled to hear that you had a lovely stay with us and that you found our location convenient for exploring the city. It's great to know that our team was able to assist you and that your room was ready earlier than expected, making your experience even more enjoyable.We're delighted that you found your room spacious and comfortable, providing the perfect space to relax during your stay. Your kind words mean a lot to us, and we truly appreciate your feedback.Thank you once again for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area. If there's anything else we can do to make your future stays even more memorable, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your lovely feedback! We're delighted to hear that you had a great stay with us at Apex Waterloo Place Hotel.It's always wonderful to know that our guests enjoyed their experience with us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you had an excellent experience during your stay at our hotel. It's fantastic to know that you found our staff to be super friendly and helpful, and that our location was convenient for exploring all that Edinburgh has to offer.We strive to provide exceptional service and ensure our guests have a memorable stay, and it's gratifying to hear that we succeeded in your case. Your positive feedback means a lot to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel on your next visit to Edinburgh.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us at Apex Waterloo Place Hotel.It's fantastic to know that you found our rooms comfortable, our service exceptional, and that you loved our cooked breakfast. Providing a memorable experience for our guests is our top priority, and we're delighted that we succeeded during your visit.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback and for your stay!

Thank you for taking the time to share your positive feedback about the great location of Apex Waterloo Place Hotel. We're delighted to hear that you found our hotel conveniently situated for exploring the nearby attractions and enjoying the surrounding area.If you have any additional comments or suggestions you'd like to share, or if there's anything specific you enjoyed about your stay, please feel free to let us know. We appreciate your support and hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your positive feedback about your recent stay at Apex Waterloo Place Hotel. We're delighted to hear that you enjoyed our unbeatable location, lovely staff, and super comfortable room.Our team members take pride in providing excellent service, and it's always rewarding to hear when their efforts are appreciated by our guests. We're also pleased that you found the room comfortable, as our aim is to create a relaxing and enjoyable environment for our guests.Thank you for choosing Apex Waterloo Place Hotel, and we look forward to welcoming you back on your next visit to Edinburgh. If there's anything specific you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.Kind regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your positive feedback about your experience at Apex Waterloo Place Hotel. We're thrilled to hear that you found our staff to be effective and that the location worked well for you.We appreciate your kind words and hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.Thank you for choosing Apex Waterloo Place Hotel, and we look forward to welcoming you back.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Dear Don,Thank you for your review! We appreciate your kind words about the helpful reception team. They are a valuable asset to our hotel.We're glad you found the bedroom comfortable and the breakfast delicious.We sincerely apologize for the disappointment regarding the bed. We understand you booked a king-size bed, and receiving twin beds instead fell short of your expectations. We'll investigate this issue to ensure room descriptions are accurate and booking confirmations are double-checked in the future. Sadly you were as well disappointed with the bar area. Thank you very much for your honesty as it helps us improve.Safe travel and hopefully see you soon.Kind RegardsIrene KowalczykDuty Manager

Dear Smita,Thank you very much for your great feedback.Safe travel and hopefully see you soon at Apex Waterloo Place Hotel in Edinburgh .Kind RegardsIrene KowalczykDuty Manager