Independent in Ngã Ba Thá from NZ$68

"Great location in the old quarter, close to everything. Hotel is located in a small nearby street. Staff is fantastic as everywhere else in Vietnam, helped us with everything we needed, They help us to book Sapa Trekking 3 nights -2 days, it’s nice trip with great service."

"Excellent service from the check-in to the check out. The staff was all too eager to please. They even provided us with a takeout breakfast for early morning departure."

"My wife and I were greeted at the door, the customer service only increased from there. We were both pleasantly surprised with the hotel, the best place we stayed at by FAR! Would recommend to anyone that would listen, this hotel is great the property is well kept, the service is absolutely amazing, this hotel will do anything to meet and exceed your requests! 5 stars, 10/10, would definitely stay here again! "

"The staff that make you feel at home. Stella and Duong, in particular stand out amongst the rest. "

"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites. "

"Beautiful hotels great location"

"The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable."

"家族3人で宿泊しました。2歳の息子を連れて行きましたが、スタッフのみなさんが親切にしてくださり、快適に過ごすことができました。レストランにはベビーチェアなどありませんが、周りの人が気を遣ってくれるので、夕食も朝ごはんもスムーズにいただけました。 プールサイドの奥には小さな公園もあり、ホテルステイを楽しむことができました。"